Question about LG Shine KE970 Cellular Phone

1 Answer

LGSync software does not connect

Hello

My LG Shine arrived today. I have installed the software & the LGSync does not connect, at the bottom is this message "Cannot connect to mobile phone. Check the connection". I go to the set comm port icon & test the connection & get a popup that says with yellow triangle & exclamation "connected to Mobile" yippee!! But no it still isn't when I go back to the main page

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  • Lacanox Mar 07, 2008

    OK yes well I did solve the problem & it is daft. Connect with your USB connector having first on the LG phone chosen either Data Service or Mass Storage. To do this: Menu/Settings (at the bottom number 9) /4 connectivity/ usb connection/2 mass storage or 1 data services. Data services is for exchanging addresses with your computer, & mass storage is for exchanging photos & MP3 files.

    With the Data services it seems you go in to the LG software on your computer & even when data services have been chosen as an option it will still say not connected, you have to click the calender icon then it seems to be live. I use that bit less often so don't really understand data services yet.

    I hope this helps, I am only talking about the LG phone,

    Lacanox

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1 Answer

Mine keeps doing the same thing but i have the prada phone but mine doesn't even say connected to mobile it just says Cannot connect to mobile phone. Check the connection and nothing comes up on the test connection. ANYONE?? I NEED HELP

Posted on Mar 07, 2008

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I have the same problem like everyone else in this forum! here is the solution:

1. The USB modem driver came with the CD may or will not work, so get the latest drivers for it.

2. Before install the new drivers, change your phone setting under " setting -> USB connection -> from MASS STORAGE to DATA LINK.

3. Plug the usb cable to the phone and to your PC, it should do anything or give any message if it does just cancel it for now.

4. Install the new USB driver you just download, while install it will said something like " does not work with XP " just click OK don't panic.

5. After it finished installed you will see by the clock that it find the USB LG blah blah...and ding ding sound if you have sound on.

6. Now go back to LG Sync software and click on Connect & choose LG modem com port whatever it there.

7. You're done !!!

Here the link where to get the new USB driver:

http://it.lgmobile.com/web/web.product.manualSoftwareRF.laf

Yeah the link is all Italian ...don't panic, I couldn't read it either LOL...just click on the picture where you see the phone and the PC with wrap around with arrow, then follow instruction will be in English.

Good Luck!
Keep posting good answer that you find and help out other just like US!

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