Question about Onkyo HTR500 Receiver

3 Answers

Reciever shutting off

I have an onkyo htr500. When I power it on it makes a clicking sound and then shuts off after 4-5 seconds. I have checked the fuses and they are fine. I have tried to plug and unplug it and the speakers but nothing simple seems to help. Can you help?

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  • Gabe Apr 08, 2008

    I have an HT-R510 receiver, that started to suddenly turn off and go to standby after about 20-30 minutes when I installed a new HDTV. I can hear music for 2-3 hrs w/ no problem, but it only shuts off when the TV is on.



    I turn the receiver back on and it will play for another :30-:40 and shut off. The receiver does not get hot.



    I do however, have speakers spliced with another. Would this be case and if so why wont it do it when the tuner is on with the HDTV OFF.



    Please help!!!

  • Anonymous Apr 12, 2008

    my receiver will not staqy on

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3 Answers

To: "mrlong86"
This idicates problem with output circuitry. Have unit checked out by pro/tech

To: "flyhigabe"
You indicate you have speaker spliced in with another(?)
This changes the impedence which may be too low for amp to handle. It may cause amp to shut down to stanby.

Posted on Apr 27, 2008

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I'm having the same issue

Posted on Feb 09, 2008

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Has anyone found a solution for this problem? My unit starting clicking off to standby once in a while and now does it all the time.

Posted on Feb 05, 2008

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Hi there

May I ask how many watts can your reciever handle ? And how many watts does your speakers need in order to be powered up (input). The two speakers you have installed might be too powerful for your reciever to handle. You might have to down grade to less powered speakers. All in all you have an excellent product there good choice...

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After turning in my receiver, it immediately turns back off.


Sounds like it's going in to safe mode. This can be caused by a number of things but the first thing to look at is a failed output amp.

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Activated protection circuitry means that the amplifier is seeing conditions it does not like and is shutting down the power to prevent further damage.
Either you have a short in your speaker wires, in your speakers, or a blown amplifier.
Disconnect both speakers and turn on the amplifier. Does it still give the error message? If it does, your amp is blown. If it does not, carefully inspect your speaker wires and their connection. Make sure all looks good and reconnect the speakers and try it again. Still get the error message? You likely have a problem in your speaker cabinet(s).

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The manual suggests disconnecting inputs and outputs and power, letting it sit for an hour, then plugging it back in and turning volume to max to see if it still shuts off. If it does, the problem is with the unit. If it doesn't, the problem is elsewhere.

Judging from some other sites, this is a common problem. If you take it to a dealer, suggest they check the AC input. Before anything else, make sure that there are no stray wires on your speakers connecting the positive and negative clips, which will cause a short and activate the amp protection.

I had the same problem with an Onky502 and replaced it today with an Onkyo606. It worked fine for an hour then started shutting off automatically. I'm following the manual and letting it cool off now for an hour, and meantime I'll check my speakers.

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On remote control before you shut off yor receiver press "TEST" button to save the memory. It will save every setting. Make sure to do that all the time after you change the setings.

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www.eserviceinfo.com/downloadsm/28790/Onkyo_HT-R500.html

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Unit has circuitry problems, take in for service

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more than likely blown amp transistors on 1 or more channels. use an ohm meter to check resistance of the transistors.

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