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DYMO Corporation1. the labelwriter. 2. ... The cover is now completely removed. 7. lift up the innerguidance ... Make sure the rubber transport roller ... under the stuck labels with the cutter ... the front is completely in place. 31. Your LabelWriter is now ready to print.
Page 1 ... E Labels. F Platen Release Knob. G Ink Roller Loading Catch. H PrintHead. I String. Lift off the ... Determine whether the label roll is the ... on the roller inside the label ... Label Loading is now complete ... Index Bands all around.
I downloaded service manual You need to remove the top cover Remove the curved cover 1st , has 2 plastic pins to press inwards Lift the curved cover upwards Remove the darkcover beneath the labels At the back 5x self tapping screws At the from 2x machine screws, left hand one is under a label Prise off the cover by inserting a screwdriver at the back edge Voila Remove the stuck label Reassemble
On which roller are these labels stuck? On the drum roller? or at the back in the fuser.
If it is the drum you can always try with a soft cloth and some denatured alcohol. Soak the label first with alcohol to loosen the glue, then remove the label and take a new clean cloth to remove the glue with alcohol. Notice that the drum is light sensitive, don't expose it to bright light for too long.
If it is in the fuser you'll have a bigger problem. You'll have to remove the fuser first to access the rollers (caution, let it cool down first, fusers get really hot)
You need to remove the duplex unit (if available) or duplex cover and the 2 small side covers. In the left and right you will notice 2 screws that tighten the fuser. Remove these screws as well as the dataconnector on the right and the fuser lamp power supply to the left. Now you can easily slide the fuser out.
The tricky part is to open the fuser up to access both heat- and pressure-roller to clean them in the same way you should clean the drum unit. Normally you can open the top cap of the fuser loosening 2 screws don't know exactly which ones
When this is done you can reassemble the printer and all should work fine.
If you intend to open up the fuser, let me know, i'll get you the detailed information for that.
Notice: when you use lables that are suitable for laserprinters always use the manual front feed and open the rear cover, that way the paper does not get folded, it just runs flat right through the printer.
The labels have a 2 yr warranty, so contact Dymo customer support and if they can't help you return the printer to the retailer you purchased from for a new printer. The Dymo LabelWriter DUO is an expensive printer that Dymo stands behind.
Are you free hand addressing or are you using "Word - envelopes and labels" tool. It should be goof free. If you are, check the pull down rollers on that end of the printer for damage or contamination. When you lift up the cover like you're installing a new cartridge, you should see the black rollers. Clean them with a q-tip and alcohol, wiping across while rolling it with your finger. If you're not using Word, pull down the tools tab and select letters and mailings, then envelopes and labels.