My Vision M got suck and after pressing the reset button. it went onto the normal REBUILDING process, but after loading halfway through. it gets stuck and does not go any futher.. No matter how long i wait for it.. I cannot connect the vision M to the computer as i am visiting my parents... Any one got any solutions ...
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The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far. If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems. This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.
First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
This should help you right here: Detach the player from the PC and turn the unit off. Then slide the power switch towards the power icon and hold the switch. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. Release the power button when the recovery mode appears. Select format (all) and select yes to format the player. After the player has finished formatting, select reboot.
Then retransfer the tracks to the player as doing the format will erase the whole player.
Do the following on the Vision:M and run a cleanup. First, enter into rescue mode by detaching the Zen Vision:M player from your PC , and making sure that the unit is off. Then, Slide the power switch towards the power icon and hold the switch in the Power On position. Next, Push the end of a straightened paper clip into the reset hole,and press gently and remove. The recovery mode will come up, I would choose clean up, this will not erase anything. Also, I make sure the player is off before you shake it, as you can damage the hard drive inside if it is on when you shake it.
hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at firstname.lastname@example.org if it works..Gud Luck guys