Question about Microwave Ovens
First model (Nu-Tec) lasted well over 3 years then it popped (almost the same noise one gets when metal is put in by mistake) while heating food one day and never heated again. Everything seems to be normal apart from the main task it is supposed to perform - heating. Bought a new microwave - Defy (DM0289) - this lasted just over a year and then exactly the same thing happened. Bought another one - same model - this time it only took 2 months for it to happen again. I live in Namibia in the middle of nowhere and there is a real shortage of experts in this field. After reading up on your website how to fix this problem I am not going to risk my life as the nearest hospital is an hours drive away. I just want to know why this is happening so frequently and if there is anything I can do to prevent it from happening to the next new microwave oven.
Carla, Sorry to read of your troubles. Your unit that is only 2monts old should be under warranty, or did you receive any warranty?
What you describe as " the noise one gets when metal is put in by mistake". The noise is Arcing of Microwave Energy. Do not operate a Microwave Oven DRY (without something inside that will absorb the Microwave Energy. A Dry-Run Microwave Oven will feed-back upon itself and do damage.
If your unit is matched to the electric needs, both voltage and cycles, then I would not get another one of the same Model.
Posted on Feb 02, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Oct 23, 2012 | GE Spacemaker JVM1640SJ Microwave Oven
Apr 16, 2012 | Microwave Ovens
Dec 12, 2011 | Microwave Ovens
Jun 13, 2011 | GE Spacemaker JVM1640SJ Microwave Oven
May 17, 2011 | Emerson Microwave Ovens
Feb 14, 2011 | General Electric Microwave Oven
Apr 23, 2008 | Microwave Ovens
178 people viewed this question
Usually answered in minutes!