I had the exact same camera blacked-out malfunction. I followed booj's advice and it cured the problem. What I did: I turned off the w375 phone by pressing and holding the red button (not just closing the clam shell, like I normally do), after the phone powered down, I restarted it by pressing and holding the green button. After it powered up, the camera at first had the same black screen, then, all of a sudden, the view finder started working normally and it now takes pictures correctly. - MGB
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Hi, it sounds if your camera is faulty. 2 questions,(1) is the phone recognising the camera shutter working properly and (2) does the vga camera(front small camera) for the video call. You could probably pick one up from ebay from an old/faulty phone.
hope this helps.
same problem here!.. whenever i turn off the phone and turn it back on the camera wont start properly, but if you will check the task manager the camera is running in the system, i have 5800XM firmware 31.0.101. in order for me to use the camera properly i have to restart my phone atleast 20 times so that tha camera will work. i have no other problem with all the applications just the camera.
tried these possible solution NON OF THEM WORKS!:
1.reinstall the firmware (did not solve the issue)
2. reformat the memory card (did not solve the issue)
3. reformat the phone using a software key formating #*7370# (did not solve the issue)
remember if you wanna try these make sure you have back ups of your files and contacts.
i hope nokia will release another working firmware because this firmware is a pain in the ***.. anyone knows how to solve this issue? ^_^