Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

..not printing. Gettin a 5c10 error code.

Same as subject box.

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  • 2 more comments 
  • Anonymous Feb 16, 2008

    won.tprint

  • Scotty Tait Nov 16, 2008

    Exactly the same problem with the same model Canon MP 830

  • bhfraser Jan 19, 2009

    Exactly the same as the previous post.



    Canon MP830 suddenly stopped printing. My computer screen displays "service error 5c10" turn off printer.



    I did as requested, but same problem appeared. Tried cold re-boot too.



    Nada. No previous problems.

  • cervantesfid Feb 21, 2009

    I have the same problem on my "MP530 printer"
    "service error 5C10" appeared on my computer and I don't know how to solve this problem.
    Can somebody help me?

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1 Answer

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  • 41 Answers

There's a couple things you can try:

First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.

Double check that your ink tanks are seated right too

As far as the noise goes (and possibly related to the error code) be sure that your scanner is UNLOCKED...
With the machine turned OFF:
Open the document cover, look on the tray where the glass is -- and then look to the LEFT side of the glass and you will see pictures of an opened lock and a closed lock and a little switch...
Make sure the switch is next to the UNLOCKED position.
WAIT 5 seconds or so and then turn the unit back on.

If you STILL have the error code, try these two types of resets:

To clear the memory:

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
To do a stop/reset:

To clear error messages displayed on the LCD or if the printer is not functioning as expected, it may be necessary to simultaneously press Stop/Reset and ON/OFF buttons.
  1. With the printer powered on, PRESS AND HOLD DOWN the <Stop/Reset> button then press the ON/OFF button.

  2. Once the printer is powered off, hold down <Stop/Reset> and then press <ON/OFF>.
If none of the above clears it up, you may have to have the machine serviced.. check to see if you are still under warranty.

Good Luck!
Maggie B

Posted on Feb 23, 2008

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1 Answer

I am trying to print on my Canon MP830 and I have had two error messages. 5C10 and 5100. I don't know what these errors are can you please help?


There seem to be a number of involved suggested fixes for the 5C10 error code.

Please go to this web page, and click the "Service and Support" link.
This will display a "Please enter your question" field. Type "5C10" into the field and click the Search button.
The first entry displayed will be a link to "ERROR LCD: Error Code 5C10" -- click the link
Three new links will eventually display:
  • Press ON/OFF switch to reset the multifunction device
  • Removing paper jams MP800R / MP830 / MP530
  • The MP830 may require repair

Click each link to see if the solution provided is appropriate to your situation.

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1 Answer

Service error 5c10


This error is a message indicating print head/ink failure on the printer.
I would try the following 2 things:
1. replace the ink cartridges/print heads. test to see if the problem is fixed.
2. If this does not solve the issue, you may need to either send it to the manufacturer for repairs (if under warranty), send it to a local repair person to service- or look for a new printer to buy (which may actually save you money).

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1 Answer

Received a service error 5C10, what do I need to do?


No 5C10 code to refer. I assume your error is 5010. If yes, that's mean your scanner unit is not functioning well. Need to replace it.

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1 Answer

I keep getting error 5C10 and can not print anything. Have turned it off and on and still doesn't work.


I keep getting error 5C10 and can not print anything. Have turned it off and on and still doesn't work.

Jan 05, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

What is code 510c


Error Code 5C10 may indicate a problem with a paper jam, or your MP830 may need to be reset.

You may view the entire Canon support document on this subject for your model. You must be willing to use the "Search" feature. Type the question "Error Code 5C10" and click the <Search> button. Review the solutions.

Canon MP830 Error 5C10

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6A00 is the error when the purge assembly is broken or jammed. You need a shop to install a new one since the entire print engine has to come out to replace it.

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1 Answer

Error message 5C10, won't print. Need locations


I think there was a broken pieces of hardware in the print carriage.
According to the Canon Center this one cannot be fixed. If your printer is under warranty, send it to them.

Read also this online user's guide for your machine.
www.yboyandrei.com/MP830_Err5C10
Good luck!
Please rate me if i am helpful to you.

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1 Answer

Error code 5C10


From Canon. Issue: ERROR LCD: Error Code 5C10

1. Press ON/OFF switch to reset the multifunction device 2. The MP530 may require repairI would remove the print head and inks,unplug it completely from thr eall for a half hour.Plug it back in and install everything.

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5C10 error message. cancel the print job and turn printer off. for 5min by unplugging it from all source of power supply this will occasionally rectify the problem, hope this helps pls do let me know

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