We want to ask about Digital Photocopier WorkCenter PRO 315, our m/c is about 4 yrs old and now the copy quality is not good, we serviced the m/c 4-5 times but we are not satisfied and their is no change in the copy quality its becoming worst day by day.
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Re: Copy Quality Problem for Thiashen
Bit vague...Cq not good? What does that mean? Light copies> could be related to toner or ROS unit (laser unit) if prints OK but copies U/S clean mirrors and ccd lens Dark copies , streaking? Cleaning blade /drum unit U/S or could be streaking from fuser roll Patchy copies , dark edges, light edges ??????? more detail please
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Code M2 means your photocopier machine require maintenance.In maintenance some old parts of your machine will be replaced with the new one and all this will be performed by technical services representative.
There are few gears inside the copier that probably need to be replaced causing the grind and the copy quality to happen. It wasn't looked at by the engineer at the time because it happened after they left. They should come back in to fix it.
Press the [Machine Status] button on the Control Panel (the bottom button of the three to the right of the display).
Select the [Machine Information] tab on the Touch Screen.
Select the [Billing Counters] button. The following counters will be displayed, depending on machine configuration:
C13 (Total Marked images) will in general be greater than C1 + C2, or
C4 + C5. C13 is incremented whenever an image is created, and will
include counts of internal test patterns and reports. The other
counters are not incremented when these system images are created.