We want to ask about Digital Photocopier WorkCenter PRO 315, our m/c is about 4 yrs old and now the copy quality is not good, we serviced the m/c 4-5 times but we are not satisfied and their is no change in the copy quality its becoming worst day by day.
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Re: Copy Quality Problem for Thiashen
Bit vague...Cq not good? What does that mean? Light copies> could be related to toner or ROS unit (laser unit) if prints OK but copies U/S clean mirrors and ccd lens Dark copies , streaking? Cleaning blade /drum unit U/S or could be streaking from fuser roll Patchy copies , dark edges, light edges ??????? more detail please
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Do you see any issue with the print quality? If everything is working ok and it's still making a noise call your photocopier provider. If you dont have one, i work for a xerox partner. Either call or email us and i will get someone to advise you.
Most fax machines would have a resolution selector to vary clarity of transmitted documents. The same would also hold true for scanning jobs. I would discount the possibility of the power supply since everything works except for the quality of the copy/fax. If the printer still works OK (quality of print out) then it is the scanner's availability to copy that is the issue. With current prices of all in one printers (fax/scanner), purchase of a new unit might be more practical not only in terms of cost but in downtime.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Here is the link to the manual for this printer. On the Quick Start guide, it says that you control the copy and fax image quality with the Image Quality button. If you do not know which button that is, download the Quick Start guide and it will show you.
Basically you want to simply push the Image Quality button until you get the quality you want for the copy you are making.
As far as blue printing, read the maintenance section of the guide and it should help you fix that.
You have asked a very BROAD question. When your copier is in proper condition (well maintained by servicing) potential control should absolutely remain on. It is the internal system that monitors everything concerning copy quality and attempts to compensate for age of components,dirt, and enviromental conditions that change. Potential control sets a target for optimum copy quality and then automatically adjusts many components in an attempt to reach this target. There are however times where turning potential control off can be helpful. But only when you are troubleshooting a problem or are masking a problem. It can be a temporary fix. But your copier was designed to actively deal with variables that can cause copy quality problrms by using potential control. If you disable it, even if the copy quality gets better, you are limiting its ability to compensate and are truly setting a timer for a service call. I hope this answers your question. Take care. :-)
Most common cause is going to be you need to have the scanner optics cleaned. Hopefully you have a local repair guy that can do this for you. However you can buy new basic fax machine like this now days for $75 to $80 which might be cheaper than servicing the old one.
Here is a tip for you tho. Make a copy using your fax machine. The quality of your copy is the same quality that you are sending out via the fax. So if your copy looks good then your outgoing faxes look fine. If you get a poor copy then that poor quality is what is being sent out. So copy quality = fax send quality.
Good Luck and Thank You for using Fixya.
There are few gears inside the copier that probably need to be replaced causing the grind and the copy quality to happen. It wasn't looked at by the engineer at the time because it happened after they left. They should come back in to fix it.