Question about Mitsubishi HD-6000 DTV Receiver / Video Recorder

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Mitsubishi WD65733 I hate this TV ~ I've had nothing but problems. Service company can't get it fixed. It turns off by itself all the time ~ red ligt comes on. You can reset, it will then turn back on ~ takes a while for the picture to show. Then it might last a day, or turn off again in 5 minutes. The service guy told me to push the menu and input at the same time, to get service code, but nothing happens. Can you help please. Thank you..

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I have this TV and the same thing happens to me as well. Only a month after I purchased it, it started it. Once it turns off with the red status light blinking, press and hold the two buttons for about 10 seconds. You'll then see the green light start flashing. It will flash two sequences. Mine always gives me a code 37.

One weekend, I couldn't get it to turn on for two days, and I was so upset since I couldn't get any service people on the phone. When I finally found a service company that would return my call, the 5th company I called from Mitsubishi's authorized service techs in the area, they scheduled a guy to come out. Eventually, before he came out, I got it to come on and stay on after countless resets. And of course, once he came out to the house we could not replicate the problem.

Since then, (about 4 months ago) it's worked perfectly until just last week it did it again. This time, I only had to reset it about a dozen times before it worked and has worked consistently since then.

It's really frustrating that the problem is inconsistent, and for some reason Mitsubishi claims to never have experienced it before. I do have the extended warranty, and at this rate, I'm assuming they eventually do a full replacement after the 3 service call "lemon" clause.

Oddly enough, after

Posted on Mar 31, 2008

  • David Jan 08, 2014

    Update after 5 years: Eventually, the extended warranty service replaced the entire TV. I was constantly requiring service techs to come out, and eventually the tech was able to get someone on the phone at the warranty office and they finally agreed it was better to replace. (On this service call, it was to replace the DLP chip itself.) Against my better judgement, I purchased another Mitsubishi (WD65738) which is basically the same model just with 3D functionality. I've had it for a couple years now and so far only had it do the reset thing a couple times. Otherwise, it's worked great. Still bought an extended warranty just in case, but this is my last Mitsubishi. I love DLP technology, but it's time to move on.



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