Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Paper Output slot is jammed.

I have no idea what else to do. There is no jammed paper anywhere, but when I press OK it shows the same error over and over.  I have also turned it off, unplugged it, hit it, wiggled it...but to no avail.  I need an expert.

Posted by on

  • 5 more comments 
  • Bradley Stolzer Feb 09, 2008

    Sometimes on this printer (especially when using the paper feed slot at the back of the printer, as opposed to the cassette underneath) the paper will jam at the bottom of the paper path, where it is not easily seen nor apparent. you have to unplug and literally turn the printer upside down to get to it.

  • PeterLawrey Feb 29, 2008

    Tried turning the printer upside down and shaking it about. Unfortunately no difference here. :(

  • makeupgirl Mar 03, 2008

    Same thing.  No paper jam anywhere while it insists that there is.  Tried turning it off and on.  Pressing the reset button.  

    Finally, after reading one of your posts I tried the turn it upside down thing....there was nothing under there but I lifted some levers and poked around....when I turned it back on finally things were back to normal.  Curious.

  • upou90 Apr 30, 2008

    MP600 gives a persistent 'The paper is jammed' error. Tried all the usual non-technical things like power off and feeding a piece of card from the other side.

    I've just started using compatible cartridges rather than the originals. May be that has something to do with it?

  • onyabike Nov 07, 2008

    I know a bit of torn paper is in there but apart from squashing my fingers how do you get it out? I cannot find a way of getting to it. So of course I am getting the same message.

  • donna kubal Nov 18, 2008

    I have a paper jam, but can't get to the paper ( a full sheet). I tried manually turning the rollers, too, but it won't budge. I there a way to remove parts to get to the paper? DK from Nashville, IN

  • Anonymous Dec 12, 2008

    i have same problem :(:(:(:(:


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

After you get this problem, sometimes the printer is toast. It happened to me, and i tried EVERYTHING to fix it. Nothing worked. So i got a new printer.

Posted on Oct 29, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error paper output slot. the paper is jammed clear

Try this...With te printer off line, press the paper feed button making sure thre is paper in both feed trays. Once it print, a blank page go in and change back t your desired papper source. Hope that helps, please let me know.


Jan 27, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper Output Slot Error Message

When the print head temperature falls, the error is
automatically cleared.
If the print head temperature exceeds the specified limit
when the scanning unit (printer cover) is opened, the
carriage does not move to the ink tank replacement

Oct 11, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Paper output slot jammed

try uninstall printer and reinstall if you have cd for (if not go to cannon web site and download them

Aug 12, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon error code 6000 in mx308

please help me. i have canon print mx308. the have paper jams. paper has the full out from print. how i can finish the problems?

Jul 25, 2009 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Canon MP610 - Paper jam error message


Jan 04, 2009 | Canon MP610 Photo All-In-One Printer

1 Answer

LCD Error message: Paper output slot. Thye paper is jammed. clear the paper and press OK.

A jam sensor may be stuck or have something stuck on it, causing the machine to think it is jammed. These sensors are normally located where the paper feeds into the printer, and where the paper exits the printer. Try forcing a sheet of paper through the machine in the direction paper normally. feeds. This may free up the jam sensors.

Jul 05, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Mp830 shows paper output slot jam

I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message

Jun 24, 2008 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Canon Pixma MP500 All-In-One InkJet Printer Logo

Related Topics:

444 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1814 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides