Question about Canon Pixma MP500 All-In-One InkJet Printer

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Paper Output slot is jammed.

I have no idea what else to do. There is no jammed paper anywhere, but when I press OK it shows the same error over and over.  I have also turned it off, unplugged it, hit it, wiggled it...but to no avail.  I need an expert.

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  • Bradley Stolzer Feb 09, 2008

    Sometimes on this printer (especially when using the paper feed slot at the back of the printer, as opposed to the cassette underneath) the paper will jam at the bottom of the paper path, where it is not easily seen nor apparent. you have to unplug and literally turn the printer upside down to get to it.

  • PeterLawrey Feb 29, 2008

    Tried turning the printer upside down and shaking it about. Unfortunately no difference here. :(

  • makeupgirl Mar 03, 2008

    Same thing.  No paper jam anywhere while it insists that there is.  Tried turning it off and on.  Pressing the reset button.  




    Finally, after reading one of your posts I tried the turn it upside down thing....there was nothing under there but I lifted some levers and poked around....when I turned it back on finally things were back to normal.  Curious.

  • upou90 Apr 30, 2008

    MP600 gives a persistent 'The paper is jammed' error. Tried all the usual non-technical things like power off and feeding a piece of card from the other side.

    I've just started using compatible cartridges rather than the originals. May be that has something to do with it?

  • onyabike Nov 07, 2008

    I know a bit of torn paper is in there but apart from squashing my fingers how do you get it out? I cannot find a way of getting to it. So of course I am getting the same message.

  • donna kubal Nov 18, 2008

    I have a paper jam, but can't get to the paper ( a full sheet). I tried manually turning the rollers, too, but it won't budge. I there a way to remove parts to get to the paper? DK from Nashville, IN

  • Anonymous Dec 12, 2008

    i have same problem :(:(:(:(:

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After you get this problem, sometimes the printer is toast. It happened to me, and i tried EVERYTHING to fix it. Nothing worked. So i got a new printer.

Posted on Oct 29, 2008

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