Question about HP LaserJet 3380 All-In-One Printer

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Hp 3380 scanner issue

Hi
When i press the "start scan" button. i received the "waiting for PC message. Usually, a message will appear on my computer scan to ask if it is a file. I will then select it and it goes to "My Scan" file and i get a copy. But recently, i reached the "waiting for PC" message and nothing else happens? how can i get the scanner to work again

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  • 4 more comments 
  • alexchee Feb 03, 2008

    Thanks but i m still having this problem. This was the 1st thing i tried.

  • Anonymous Apr 25, 2008

    I have the same problem did you fix it????? plz email me if you did michazd@aol.com


    thanks

  • Anonymous May 28, 2008

    I had the same problem! please post something if you can solve the problem

  • Ducal Jun 02, 2008

    I'm having the same problem since I reinstalled windows. It used to work perfectly, so I know it can work with my setup.
    I noticed that the 3380 is bringing up the My Scans window to another profile on Windows XP. I logged off that other profile hoping that with no other profiles logged in, the scanner would show up on my profile, but I had no luck. I can still go into my start menu and click on Scan in the Hewlett Packard folder and it will bring up the My Scans window and still work fine so it's not the end of the world, but it's a bit silly that pressing the Scan button on my 3380 doesn't work properly.

  • Anonymous Jun 23, 2008

    When I try to scan using my HP Laserjet 3380, I get a message that says "waiting for PC" message and nothing else happens? How can i get the scanner to work?

  • kashif81 Aug 04, 2008

    When i press the "start scan" button. i received the "waiting for PC message. Usually, a message will appear on my computer scan to ask if it is a file. I will then select it and it goes to "My Scan" file and i get a copy. But recently, i reached the "waiting for PC" message and nothing else happens? how can i get the scanner to work again

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  • 1,003 Answers

I SUGGEST DELEATING SCANNER FROM YOUR SYSTEM AND RELOADING THE SCANNER DRIVER FROM THE INSTALL DISC THAT CAME WITH YOUR SCANNER

Posted on Feb 02, 2008

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Posted on Jan 02, 2017

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1 Answer

Scanner Directions


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Thanks

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