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Problem is too much soap. Wrong soap. Press and hold: SPIN SPEED & SOIL LEVEL buttons--then press POWER button.
Wait for door to lock.
Press the START button (6) times--this will fill the tub with hot water to the maximum setting when it stops filling.
Press the START button two more times--this will enable the tub to tumble.
After 3 hours--turn "off" the washer.
Turn the washer back "on".
Select the shortest wash cycle (usually "quick wash") and press "START". This will rinse out the tub.
Look for the End of Cycle button on the control panel then press and hold it for 3 seconds or until the
Control Locked indicator turns off. There's actually a marking under the button saying "Hold for 3 Seconds to Lock/Unlock Control". Unplug the machine for
at least 30 minutes to forcibly reset the control and to eliminate the
possibility of an electronic glitch if pressing and holding the End of
button does not work. Replace the control if unplugging and the pressing
the End of
Cycle button fails to unlock it.
Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:
* Unplug or turn the circuit breaker off for 30 seconds. * Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet. * Press the Pause/Cancel/Stop button twice to clear the "PF" in the display. * Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.
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no thiis is normal operation, it is considered a child safety feature. in case a sleeping child should happen to be in machine, the short 2 sec blast of cold water will wake them and give them a chance to exit before the machine starts washing.. all whirlpool frontloaders do this, thats how it waas explained to us at factory training.