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If your iLO TV worked with your universal remote and now doesn't, remove the batteries from the remote and push all the buttons in case one is stuck then reinstall the batteries and program it again with the iLO code
Be sure that the TV code is correctly program on the remote control, you can find other brand of universal remote control but before buying be sure your TV brand is included there. I hope I help you friend.
This happens with some manufactures. Thankfully some codes will work with other TV's. This is the "Code Search" starts. Your remote has a way to try other codes to see if they will work.
If all else fails it appears Sony has a support hot-line available at 1-800-822-2217 that maybe able to help you find the code. Just make sure you cover all the troubleshooting steps you've already done.
I having the same problem. Called the company $80 for a new remote. I only paid $300 for the TV. The company said they have not given out the code for the television. What a CROC! Like the TV, but probably won't buy another.
I had the same problem trying to program my satellite remote to work with the ILO tv. I found that the emerson codes DO work. Yes local cable remotes will work as long as you have the code and the brand is getting more popular. The code that worked with both cable companys, Charter and DirecTv was 10171 I believe. You can find it under the Emerson codes. Hope this was helpful.