Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier

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Will not feed paper. HP Photosmart 2575

HP Photosmart 2575

Will not feed paper

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  • Anonymous Feb 06, 2008

    PRINTER WILL NOT FEED PAPER UNLESS HAND FED.

  • ncurto Mar 05, 2009

    paper will not feed. sometimes I'm lucky enough to hand feed one sheet. Bur I cannot print anything with multiple pages. I keep getting out of paper or paper jam error messages

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This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
Will not feed paper.  HP Photosmart 2575 - ad74983.jpg Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:

0e1481b.jpg and here you can see where the spring used to go, and where it fixes with the clip thingyWill not feed paper. HP Photosmart 2575 - d81be3c.jpg />
d81be3c.jpg
Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!

Posted on Feb 22, 2008

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Clean the rubber roller with alcohol..this rubber gets dirty all the time..this roller feeds the paper to the printer..SORRY I CANT UPLOAD MY DRAWING TO GUIDE YOU..

Posted on Feb 07, 2008

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  • 191 Answers

Hi,

I recommend you to follow the instructions given in HP web-site only to ensure the proper functionality of your product.

Please Click Here and follow the instructions to check the functionality.

If problem still persists Click here and follow the instructions to clean paper rollers using Cleaning kit.

Posted on May 26, 2009

3 Suggested Answers

prashanthcl
  • 460 Answers

SOURCE: paper will not feed

It is a problem with printer paper sensor pls clean the printer paper sensor. if problem does not solve then you can checked it from service center.

Posted on Oct 20, 2009

naofrk
  • 35 Answers

SOURCE: My HP 2575 Photosmart all-in- one will not feed

there is paper feed sensor inside the printer. make sure it is there and not broken off. the sensor is in the back center of the paper tray, and is spring loaded. if you can't find it, shake the printer with the paper tray facing down to see if a black piece of plastic falls out. the printer will also have this error when the printer cannot pick up the paper. clean the rubber roller with "rubber renew". you can use rubbing alcohol but rubber renew is recommended. the roller is often full of dust and fine paper debris.

Posted on Nov 18, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Does not want to feed paper at times


Erratic print feed is usually due to Quality of paper or the cleanliness of the rollers which pull the paper through the machine. You User/instruction manual has advice Paper quality and on how to clean the rollers. Make sure the machine is switched off before you attempt any internal cleaning

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My HP 2575 Photosmart all-in- one will not feed paper. Message says out of paper when it is full of paper


there is paper feed sensor inside the printer. make sure it is there and not broken off. the sensor is in the back center of the paper tray, and is spring loaded. if you can't find it, shake the printer with the paper tray facing down to see if a black piece of plastic falls out. the printer will also have this error when the printer cannot pick up the paper. clean the rubber roller with "rubber renew". you can use rubbing alcohol but rubber renew is recommended. the roller is often full of dust and fine paper debris.

Nov 15, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

I have an HP Photosmart 2575 All in One printer. It is not feeding the paper for some reason and it tells me that it is out of paper.


reset the printer by unplugging the power cord of the printer while its on and putting it back in after 2 minutes. if this wont solve the problem then try
adjusting the paper settings. and if it still wont work clean the rollers. this would be the last step. if not solve the printer is of no good

Oct 31, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Paper will not feed


It is a problem with printer paper sensor pls clean the printer paper sensor. if problem does not solve then you can checked it from service center.

Oct 20, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Paper won't feed correctly


Try to place the paper properly keeping tray in place. Check for any paper jam.

Jun 09, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Paper feed will not work


Remove the access door in the rear and clean the black rubber rollers with alcohol.

Feb 21, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Problems with the paper feed.


I had this same problem with my HP 2575 printer. I complained very strongly to HP and they sent me (free of any charges) an HP Paper Cleaning Kit. Took about 20 minutes to clean and rough up a rubber feeding roll in the printer. VOILA-- printer has been feeding perfectly for over a year. A friend of mine with the same printer,had the same problem. He used it and now has no problem. You will have to get after HP and have them send you the Kit. Hope this helps you out. SANS

Nov 20, 2008 | HP Photosmart C5280 Printer

1 Answer

Paper jamming


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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