a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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When a red key appears in
the lower left corner of your Apex television screen, the set's V-chip is
engaged, preventing you from watching restricted content. You can override
parental controls and reset your television's pass code with your remote. Parental Lock
The Apex prompts you to enter a 4-digit code when you set up
parental controls. You can block programs according to their MPAA ratings
or their content designations, such as V for violence or S for ******
Disabling the Lock
You can override parental controls on most Apex models by
simultaneously pressing the F and mute buttons on the remote control. If
you own Apex models GT2011J or GT2011S, hold the remote's display button
for ten seconds. The red key will vanish and the V-chip will unblock your
Override CodesApex's default parental lock control code is 6688, so if you haven't set
a new code, entering 6688 will remove the red key and unblock your program. If
you've set a new password and forgotten it, entering 3308 will reset the code
and unblock your program.
As we don't know the sequence of presses that the child has done with remote buttons, just make an unlock function to its V-Chip first. You have to give an other code after unlock, and must remember that four digit code. So write it back on a piece of paper the four digit code you are going to give to the TV, so that you may not miss it later. To unlock Apex TVs do the following. Apex TVs have parental locks that allow you to block certain programs based on their rating. When this feature is no longer needed and you want your TV to display all programming no matter its rating, you must unlock your TV. Unlocking your Apex TV is done completely from your remote control and does not require any tools. The process takes less than 5 minutes. ·Press the "Menu" button on the remote control and use the arrow buttons to scroll down to the "Parental Guide" option, then press the "Enter" button. Type in the default parental code "6688" if you have not set your own code. If you have set your own code, type it in. If you set your own code and forgot it, override it by using "6688." Use the arrow keys to switch the parental lock to "OFF." This allows all programs to be viewed no matter the rating. Press the "Exit" button on the remote and start watching all your channels. After this process and set with an other code lock, just autotune the TV. OK.
If you mean set up parental controls, you need to have an account on the laptop under your name with your own password (the next bit s taken directly from Microsoft)
Open Parental Controls by clicking the Start button , clicking Control Panel, and then, under User Accounts, clicking Set up Parental Controls.?
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the standard user account for which you want to set Parental Controls. (this will be your daughters account)
Under Parental Controls, click On.
Once you've turned on Parental Controls for
your child's standard user account, you can adjust the individual
settings that you want to control. You can control the following areas:
You can restrict the websites that children can visit, make sure
children only visit age-appropriate websites, indicate whether you want
to allow file downloads, and set up which content you want the content
filters to block and allow. You can also block or allow specific
websites. For more information, see Limit the content that children can view on the web.
You can set time limits to control when children are allowed to log on
to the computer. Time limits prevent children from logging on during the
specified hours and, if they are already logged on, they will be
automatically logged off. You can set different logon hours for every
day of the week. For more information, see Control when children can use the computer.
Games. You can
control access to games, choose an age rating level, choose the types
of content you want to block, and decide whether you want to allow or
block unrated or specific games. For more information, see Specify which games children can play.
With XP, all you can do is set up content adviser, which is a bit limited To do this: Control panel / Internet options / Content / Content Advisor / Then in the box that appears, set the level of safety
look in the customer menu and see under closed captions if the TEXT setting is selected---the TEXT will give you a black box in the middle of the screen---switch it to CC1 or to Off. If this was helpful give me a vote.
Check to see that you don't have any channel locks or parental parental permission measures deployed. If so remove them, this includes V-Chip, and Parental lock out on the remote, and check your TVs menu items. What channel are being affected by this problem? Give channel number and channel type.
After you put your password in, go back and change the password using blanks spaces. Then it should reset to 'parental control off'. Let me know if this works. Some Sanyo models are different to reset.