Question about Whirlpool GH7208XR Convection / Microwave Oven

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Error code F2.Q1

Brand new never used Whirlpool Microwave ..when plugged in gives error F2.Q1 Touch FMEA. Does not even turn on.

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  • criv Feb 03, 2008

    We also have a new Whirlpool model GH7208XR with the same error F2.Q1 Touch FMEA. The microwave worked fine for the first day or so then this error appeared occasionally and now it is constant. When it would come up you couldn't turn the light or fan on or off. If the they were on they would stay on and couldn't be shut off (except by unplugging the power of course). If off when the error appeared nothing could be turned on.

  • dorothynm Feb 03, 2008

    Well called a Whirpool service person to come out will let you know what the problem is, Thanks for the help

  • dorothynm Feb 05, 2008

    The problem is the sensor and the touch screen. The parts have to be replaced. If anyone else has this problem call whirlpool and they will get them replaced. THanks for all the help

  • dorothynm Feb 16, 2008

    A repair person came out, it is the touch screen. We had it replaced and now it works great.

  • ibjudy2shoes Jul 15, 2008

    Used the microwave for a few days. During cooking it would stop with the F2.Q1 touch FMEA error code. The error code now stays on most of the time. Guess its time to call the manufacturer. July 14, 2008 Judy Daleq



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One thing to do before you start disassembling the door:
The touch pad connects to the turntable and other functions via a pair of connectors just to the left of the lights. Since these are located directly above the stovetop's cooking surface, your problem may be moisture accumulation on these connectors.
1. Remove the bottom panel; and locate these connectors.
2. Disconnect and clean both sides of these connectors with electrical contact cleaner.
3. Reconnect and test.
Good luck,

Posted on Aug 26, 2009

  • JeffT
    JeffT Oct 30, 2017

    I have a KitchenAid over the range microwave/convection oven that gave me The F2.Q2 screen of ***** error this evening. I tried the above, had to take the plastic connector apparatus completely apart as I found it was not assembled correctly with the connectors, put it all back together, cleaned the male part of the turntable connector, reattached, and boom! Working like a charm again. THANK YOU!!


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  • Whirlpool Master
  • 9,098 Answers

Not sure what you mean by "Q1 Touch FMEA" above, but F2 error code indicates a bad keypad or sometimes a bad sensor.

Since it's brand new I would first consult the manual. If you don't have it still, you can download it from the owner center here:

If you still have trouble, since it's new, it should obviously be under warranty, so I'd contact them (same page as shown above) to get it repaired under warranty.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Feb 03, 2008

  • William Miller
    William Miller Feb 06, 2008

    The touch screen and the keypad are an assembly in some models.

    So it looks like my solution was right on and should qualify for a "FixYa" rating? :)



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1 Answer

Error code F2

Per the tech sheets (page 8), "F2" error code means "Keyboard failure". Recommended by the manufacturer to replace the touch panel first and, if it would not solve the problem, then the control board has to be replaced too. Not the best recommendation but we have to follow it.

- The part number for the touch panel (aka a membrane switch) is AP3130765

- The part number for the control board AP3130764

Here are the break down diagrams for the Kitchen Aid microwave Model KHMS155LSS4

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Whirpool microwave

take its back to show room give its back its was is in warrenty
do noting if its was in wattrety compny is replaced its free of cost

Mar 07, 2008 | Whirlpool MH3184XP Microwave Oven

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Whirlpool mircowave model MH3184XP the display reads F2

There is a problem with the control pad. The membrane, or surface, of the pad may be broken or damaged somewhere, resulting in the F2 error code. This is common for Whirlpool microwaves.

Press "Stop/Cancel" twice and select a new cook program. Press "Start" to begin.

If the error code persists, press "Stop/Cancel" again and unplug the microwave. Wait several minutes and plug it in. If the F2 code appears again, it requires repair.

Replacement membranes can be found online

but the internals of a microwave are dangerous, having high voltages even when unplugged. With the cost of parts and labour from a service tech, you may be best buying a new oven.

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F2.q1 touch fema

This error code means you have a defective membrane keypad ("touch panel").

Also at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 18, 2011 | Whirlpool Microwave Ovens

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Error code F2

The error code "F2" that appears on your KitchenAid microwave refers to a keyboard failure/short on the front button panel or loose keypad connector

Attempt the following to clear error:
Check keypad connector for firm connection.
Press "Cancel" after the error code is noted, if error code returns after 60 seconds, replace keypad ( also called touch pad or membrane switch ).

Best of Luck with the microwave.

Jan 26, 2011 | KitchenAid KHMS155LSS 1000 Watts Microwave...

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Kitchenaids microwave error message F2.Q1. What to

F2.Q1 Not reading keypad
1. Unplug microwave oven or disconnect power.
2. Replace the user interface board (UIB).
3. Replace the door control assembly.
4. Replace all parts and panels before operating.
5. Plug in microwave oven or reconnect power.

Many of the error codes may be solved by power cycling: unplug microwave oven or
disconnect power. After one minute, plug in microwave oven or reconnect power.

i found this info on a tech sheet hope this helps, let me know how it goes... some of those electronics had 5 year parts warranty i would check that out....Also u might be better of buying a new one if its out of warranrty as some of those boards are expensive, obvioulsy unplug unit first try to reset it self.

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My new Whirlpool oven Model number GBD 279 PVS02 error code EO F2

F2 E0 is a shorted keypad. Replace the keypad which is your entire touch pad. In rare cases your ERC or electronic range control can also be bad, unlikely though. Hopefully this is still under warrantee as the part alone is over 150.00. I recommend you have a technician replace this as most parts houses will not warrantee a electical part if a customer installs it. Good Luck, Appliance Specialists.

Dec 15, 2009 | Microwave Ovens

1 Answer

F2 Error

F2 is a membrane switch error.

1. Unplug microwave oven or disconnect power.
2. Replace membrane switch.
3. If problem persists, replace electronic control.
4. Replace all parts and panels before operating.
5. Plug in microwave oven or reconnect power.

The answer to your question is YES. I would venture to say the PART is - but not the labor. You would need to read your warranty to confirm.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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