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Maytag neptune front load washer

It was making an aweful grinding noise which caused the washer to stop , belt broke & it's leaking from the back of the tub

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That unfortunatly is the rear bearing of the unit going (and now seems to) bad. I hate to say it, but you have to replace the WHOLE outer shell (tub assembly) assembly. This is a very, very expensive item (around $300.00 just for part alone, no labor) and out of all the years I have worked on these units, I have never had a customer replace one due to the cost. It usually is the death sentence of the Neptune. Problem is, these bearings are not a seperate peice to replace (which would have made this repair somewhat cheap and practical). Sorry, I guess. I dont have anyone in mind who might have a used one, but its worth a look. Dont know how handy you are, but its a pretty involved job as well. Good Luck!!!!

Posted on Feb 02, 2008

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Posted on Jan 02, 2017

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Washer is a Samsung WWF337AAW-XAC. Just prior to the spin cycle we hear a rattling or grating noise and then it rattles throughout the spin cycle. It will sometimes rattle at the end of the rinse cycle but...


hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
Washing machine tub bearing

Washer has noise during spin cycle

The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
WASHER MOTOR PULLEY
The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.




Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
Washing Machine Clutch
The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
Washing machine belt
The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine




The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
Shock Absorber for washing machine
Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
Washing machine suspension springs
Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

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1 Answer

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If it is a grinding noise then it is probably a bad bearing. If it is more a squell it could be the belt slipping in addition to a bad bearing. If it is a banging sound it could be the belt.

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1 Answer

While finishing a load of laundry, during the final spin/rinse cycle the washer made an aweful pounding and banging noise. It was so loud I heard it from the other side of the house and went running to see...


Yes I do know unfortunely the basket support broke. This support is mounted on to the back of the basket and goes through the rear bearing and the back half of the outer tub. This is a very extensive repair .the unit has to be totally disassembled ,if it only broke the support it is about 100.00 , but if the rear tub bearing is also damaged you may consider replacing the unit with a new one either way this is an expensive and extensive repair...

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1 Answer

Machine works finewashing,rinising,and spinng but makes avery loud noise grinding noise. YOu can`t talk on phoneor watcy t v over the noise.


u have a tub washer under the tub it sounds like it is broke and will cause this noise it a pain to get to but if u r mechanically inclined go ahead and tackle it it shouldnt be too bad

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1 Answer

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The noisy spinning on this model washer is usually the drain pump bearing going bad which could also be a possible cause of the leak. Unplug the washer, Tilt your washer back and rest it against the wall. Remove the belt and manually turn the drain pump pulley, if it is hard to turn either way or is grinding or noisy it will need to be replaced. The leak is a little harder to find. Remove the front bottom and top panels, run the washer, stay back with a flashlight and look where the leak is. If the drain pump is bad it is likely leaking. Next check the center, bottom of the tub for leaks, if the leak is her it is likely the cause of both problems. The tub seal is leaking and has ruined the tub bearing. The tub seals and bearing would need to be replaced. Very involved job, and I would suggest you call a servicer with the expensive tools and knowledge to do the job. There is also a bearing on the bottom of the transmission which could be noisy but would not cause a leak. Hope it is only your drain pump.
Please rate this post. Thank You

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I had the same problem and as near as I can tell, we ran a load the was simply too big and the upper chasis "droooped" just enough from the weight to cause the metal to bow. As a result, the bottom of the tub assembly was rubbing against the lower metal chasis, creating a loud grinding noise. Metal filings indicated the wear point. I took a piece of wood that is about 1"x3x height and wedged it in front and slightly to the left of the motor, running straight, up and down. the board stands straight to take out the bowing- lifting the tub about 1/4" more. This was just enough to provide the clearance needed to prevent grinding. If the vertival board is too long, you won't be able to get the front cover back on.

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1 Answer

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RepairClinic.com

The top of the washer lifts up like a car hood after two clips between the top and the front panel are pushed with a putty knife. Once the top is flipped open, the screws that hold the front panel in place at the top can be removed and the panel lifted off. The belt may be bad or something may be stopping the belt like a bad pump. Or the transmission drive pulley and bearing may be going bad. If the bearings above the transmission drive pulley fail the brake will not release correctly in the spin cycle causing weak, slow or no spin. The belt & pulley system can be accessed by tipping the washer back. The belt is routed around all three pulleys under the washer and is fairly loose until the motor starts. It is the torque of the motor that gives the belt tension. Leaking or loud "jet engine" sound in spin indicates a bad main tub seal at the outer tub which has caused the spin bearing to fail. This is a complicated repair as the inner and outer tubs need to be removed from the washer to access and replace the seal and bearing components.

Go here for: Maytag-Washing-Machine-Parts

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Frgidaire Tumble action washer


because of the grinding noise your talking about it sounds like the motor bearings are bad which would require motor replacement. but, thats normally not what cause the " not completly turning problem" your having. general thats cause be the motor speed control not sending the proper power to the motor. remove the belt and turn the motor by itself to see if the noise is really come from the motor and not the back of the tub. if it is the motor, replace the motor. if it coming from the back of the tub the replace the motor speed control. the noise coming from the back of the tub would just be the ball bearings and they do make some noise on this model but you wont hear it when the washer is running

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