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Which driver did you try to install?
Try this one;
Click halfway down where it says "treiber download" - sorry website is in German - the driver itself once downloaded is all in English.
If you still need to contact Hanshing, you can email them from this link;
click on "contact us" at the top right
Hope this helps :)
i just bought the same camera and it wouldn't work with the cd either. i had to make sure that on the camera it was set to "pc" and that "mass storage" was selected before plugging the camera into my pc. hope this helps.