My printer was working fine until the ink ran out. refilled the ink and now it won't print. It says error to LPT1 problem sending doc to the printer. In the screen where it says capture printer port then type in network path , the box for network path is empty. What is the network path and is this the problem?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.
hello, attempt to clean the sensors on the bottom of the cartridge with some kind of solvent and q-tip. If the ink cartridge has sat awhile before you refilling it then the jets will be clogged dry and you will need to purchase a new one for your printer.
I subsequently discovered that only black would not print - the other colours did. The following solution should work for any colour
Turn on the printer
Lift the front cover so that the ink tanks line up at the front
Move the grey arm to the right of the yellow upwards
Remove the ink tanks (in my case 4)
Carefully lift out the plastic holder for the ink tanks, this I believe holds the print heads
Clean the head(s) using cotton buds and injet refill ink cleaning fluid. I get mine from Tescos with my refill inks.
Replace everything and hopefully your printer will be o.k. Mine was
Check the printer ports, it is probably that your printer is connected to a wrong port. You have to go to printer properties and then to "Ports" If your printer is connected via LPT1 this port must be selected or if your printer is connected via USB port the "Virtual USB port" must be selected.
If the printer is connected to your computer - check to see if there is a blinking Red exclamation point / printer icon in the system tray. Sometimes mousing over this icon to see the tooltip is the only way to figure out what error message the printer is trying to tell you.
For us - when this happens, the printer is complaining about an "incompatible" ink cartridge - even though 99% of the time it will print from that cartridge without problems. So try removing and re-inserting all of your ink cartridges too.
I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.
My history with this printer has been: -when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only. -replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine. -once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????) -replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all. -left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled. -all print now ok.....finally.
Maybe they have a copy limit or the integrated print head in the black has crapped itself????????
During this process, I have uninstalled and reinstalled the driver several times. I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.
I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.
The driver should then reinstall correctly and fully.
Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......
You need to get a new ink cartridge. It is really not recommended to refill ink cartridges but if you do then it is advisable not to exceed 3 times because it could damage the printer head.
If the new inks still gives error, then your printer head may need to be checked to see if it needs replacing.