Go this free CX4800 with laptop purchase. Gave to granddaughter. Hooked it up and it worked fine. Cartridge ran (black) out of ink so she removed it. By the time I purchased a new one and installed it I think ink dried up in printer nozzle or something like that. I see commercial products claiming it will fix the problem. Fairly pricey to buy. Anything else I can use and how do I do this. I have no idea. Thanks.
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Try cleaning the print heads (that option should be on your printer's menu). It does use up some ink, but in my experience with Epson printers, it needs to be done way too often. If that doesn't work, try another new black ink cartridge. I just had the same problem with an HP printer that was fixed by using another new cartridge.
I have a CX4800 and after clicking Print, I click Properties, then check Black ink only (is this how you are printing black and white - or is your document black and white)
If you haven't tried this option - it is worth a shot.
I suspect that your have a damaged refilled cartridge. Also, you may have a clogged nozzle. Canon printers are sensitive to the quality of the ink used in the cartridges and refill ink sometimes does not meet the manufacturer's specifications. You can check this by inserting a new OEM cartridge, running the deep cleaning utillity three times and a aligning the printhead. The other problem may be that the electronic chip on the refilled cartridge may either be damaged or blocked by dried ink. In any case, you need to discard the failing cartridge and replace it.
Let me know if this solves the problem. Thanks.
I have installed all new cartridges. "Ink is out" comes up when I try to print. It is properly installed and is the second set of ink cartridge this has happened with. The "On" and 'Ink" lights do not stop flashing. The printer does not see the new cartridges.
my CX4800 has done the same thing. I ran the utilities dozens of times, replaced every cartridge and it feeds papers the print head moves like it's printing but nothing is imaged on the paper.
Searching the web is my last chance to fix it before i toss this 18 month old printer and never buy an epson again.
You can use the "Clean Print Heads" function if your printer allows and provides such an option.
You can find this option via the printer proprties (Start > Printers and Faxes, right click your printer and select Properties. The clean options will usually be on the Maintenance tab)
Cartriges have a shelf life. It's printing in blue either because it has dried up or is out. Different cartriges have different timelines but if you haven't been using the printer often, it could have dried up or is simply out of ink. I would suggest first to try cleaning the head of the cartrige where the ink comes out with alcohol and a Q-tip and then if that doesn't work, buying a new black cartrige.