Question about Computers & Internet

2 Answers

Some web pages won't open/display

I have recently 'upgraded' from the standard Orange boradband to the combined broadband + home line package. I changed on 24 December and, despite continiuing to use my BT Voyager 2000, experienced completely relaible email and internet service.

3 days ago I stopped being able to load/view lots of websites including Orange (my ISP's own website!!), BBC, Microsoft and many others. Yet there are loads of websites (obviously inlcuding this one) thay I can load/see. I have carries out all the advice from Orange Technical help and checked with BT Voyager Help that all is OK with the router - it is. A line test determined that, according to Orange, there is no fault on the line. The router is set to the correct DNS server.

I don't think the problem is with Explorer as I have the same problen when using the internet on a laptop via the same router.

I am connected to the Orange server as I can send and receive emails OK.

When pinging some websites I can't view (Orange & Microsoft) I get "Request timed out" four times and "Packets: sent = 4, Received = 0, Lost = 4 (100% loss)".

I am due to have the Livebox installed next week: will this solve the problem?

Posted by on

  • 1 more comment 
  • Anonymous May 27, 2008

    Can't connect to some web pages like MySpace and Facebook. Gets to their home page, but no further. Same goes for Yahoo. When I try to access my e-mail, won't let me connect past home page. Doesn't happen with all websites. Netgear tec support is USELESS!

  • spowell963 Dec 21, 2008

    the same thing is happening to me

  • jskibla Mar 02, 2009

    I can open any page with air card, when I connect to wireleess at home (comcast) some will open, some won't. I can't find WAN settings as some have said to do.

    Thanks in advance for any help.


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Dear Friend,

Simply change the MTU value under WAN configuration. It will work fine. Change MTR value to 1452 or 1500. Check it will work.

Posted on Feb 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

The few quick things that I would recommend checking would be checking to see if your router has a firewall of some sort activated. I would also recommend instead of just pinging the site, try opening the command prompt and telnetting to the site on port 80:

telnet 80

Due to alot of sites blocking the ping, the telnet is a much more reliable method of checking site connectivity. The other option I would check is to connect directly from your computer to the modem, and enter the following line from the command prompt:


This will bring up a long list of each place that your computer hits on the way. If you do this with the router in place, the first ip you should see would be your router, and the next line after that would be the next router, and so on. This would help you find out if it is your router, or something beyond it.
Try these steps and let us know the results.

Posted on Feb 03, 2008

  • shaik irfan Oct 09, 2011

    i am Irfan and iam having Bsnl broadband.
    and almost half the sites are not opening in my net
    and not even yahoo is loading.
    please need a solution.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can I have a you view box free

I got my YouView box free when I signed up for BT Infinity (upgraded from standard broadband), and TV Essentials (replacing my BT Vision which had ceased). The link below will take you to a BT page which may help you,
TV Packages And Deals Online BT
although I found it difficult to sort out what I would get on line and in the end rang them

Nov 13, 2014 | Computers & Internet

1 Answer

Orange gigaset 572 router very slow

try and reset or update the firmware

Mar 17, 2013 | Computers & Internet

1 Answer

Can not set up broadband connect error meggage -

1. Please check your router is connected through your internet cable or not.

2. please check DNS address is enterd in your router or not.

Mar 11, 2010 | Gateway Wireless-B Router (wbr-100)

1 Answer

Ip network failure

try rebooting the network. unplug the modem wait 15 seconds. this refreshes your ip address. Another thing you can try is open your start menu go to run option and then type in cmd, this will bring up a black box then type in ipconfig. this will bring up your ip address and your host information if the numbers are then contact your service provider.

Jan 22, 2009 | Computers & Internet

1 Answer

Have a Belkin wireless G router, had no problems for a long time. Received an Email from orange broadband upgrading my line to 8mg now all of a sudden, may be coincidence, can log on to home page, belkin...

try uninstalling the router... have the install disc handy to reinstall... once your back up and running. download belkin updates and encrypt your network... also run windows update. there maybe a fix included for your belkin vs windows platform.

Aug 10, 2008 | Belkin Computers & Internet

1 Answer

Compaq Armada M700 PC Notebook - Orange Starter Pack Broadband

speed slowed down what your saying run tool that help ya

Feb 09, 2008 | Compaq Armada M700 Notebook

1 Answer

Orange starter broadband

in compaq laptop model no.c738tu sound driver problem what will i do

Feb 08, 2008 | Compaq Armada M700 Notebook

1 Answer

IE will not connect to internet

You may wish to check with OMNIQUAD to determine if the out of data antivirus package caused a firewall in their product to block internet access. See Link

I have a a norton package that blocked some configuration options after the subscription expired.

Dec 07, 2007 | Edimax 4 Port Wireless AP Broadband Router...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

4,484 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides