Question about Epson Stylus CX3200 All-In-One InkJet Printer

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ERROR SAYS PAPER JAM

Hi my Epson stylus cx3200 shows error paper jam but there is no paper in the machine. When I put paper in it, it will not feed. Sounds like its spinning but not going in. It will not kick the paper forward to go in!

Any help would great.

Thanks Paul

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  • 43 Answers

Its already a hardware issue. go to support.epson.com and look for a service center

Posted on Feb 02, 2008

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There are various sensors based on the printer and it maybe that one of these has failed. Try using a can or air to clean around the paper feeding area and see if that helps, if not then it maybe time for a new printer as the CX3200 has been superseaded many times now.

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Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

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Error Message: Printer error -- > See your documentation and call service if necessary.
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The print head lock is probably not retracting. Look for the white plastic block that pokes through from the paper feed side just in front of the head. Push it in with your finger and move the head to the middle by hand. Now turn the machine on. Then turn it off using the correct method. Then turn it on once more. If it starts grinding again, you screwed the feed mechanism when tugged out the jammed paper (probably pulled it backward through the feed instead of making it go forward and out the correct exit). If this is the case, you may as well bin it. If it in warranty, you can try to get a claim for repair.

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Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
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Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

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Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
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Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

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By pulling the paper out backwards your sister may have caused a gear to jump. You could try pulling a piece of paper out in the other direction and maybe the gear will jump back into place. Otherwise you will probably have to have the printer serviced.

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Get your vacuum cleaner and stick the hose down the paper feed path and see if it suck out a push pin, piece of paper paper, fur ball, eraser, coin, toe nail, false eye lash etc (all of which I have removed from machines with "paper jams")

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