Stick something under the left white hook actually worked for me because there wasn't a spring there to get in the way. The two hooks are connected by a rod so they will both get elevated and the right hook will actuate the microswitch when the cover is closed.
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HP LaserJet P2015 Series Printer - Replace the pickup roller (tray 1)
Unplug the power cord from the printer, and allow the printer to cool.
Press the print-cartridge-door button to open the print-cartridge door.
Remove the print cartridge.
After removing the print cartridge, only handle it on the ends.
Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickup-roller cover to release the left retaining tab, and then slide the cover to the left and up.
Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
Press the two black retaining tabs outward until the pickup roller is released from its seat.
Remove the old pickup roller from the printer.
Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
Do not touch the pickup-roller pad.
Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
Make sure the printer is on, or press the "Power" button to
turn it on. Wait for the printer to finish any warm-up diagnostics or
print jobs it is performing.
Open the access cover to the print heads. This cover may be
the top cover, the front door or an ink access door on the front of the
Wait for the cartridge carriage to stop moving, making sure
it is completely stationary before putting your hand in the printer.
Lift up any clips or latches keeping the print heads or cartridges in
Remove the old print head or ink cartridge if it is part of
the cartridge, and discard it. Remove the packaging from the new print
head, making sure to peel off any protective tape or twist-off
Insert the new print head or cartridge into the empty slot.
Lower any clips or latches and make sure the print head or cartridge
does not wiggle in its spot, otherwise you need to pull it out and
reinsert it into the printer.
Close the cover you opened to access the print heads and wait
for the printer to calibrate the new print heads. Some printers may
produce an alignment page, which you can throw away.
The ink cartridge carrier moves and stops at the loading
position unless the printer is busy.
Press the tabs on the cartridge lids, then lift
Remove the old ink
Store the cartridges in an air-tight container
or dispose of them properly.
If you are installing new ink cartridges, remove
the sticker and transparent tape from the back and bottom of each ink
NOTE: You can use your
printer with one cartridge (color or black) at a time. To extend the life of
your color cartridge and improve printing speed, install both a color cartridge
and a black cartridge at the same time.
Insert the new ink cartridges. Make sure the
color ink cartridge is secure in the left ink cartridge carrier and the black
ink cartridge is secure in the right ink cartridge carrier.
Snap each lid closed.
Close the front cover. The front cover must be
closed to start a print job.
Open the Dell Printer Solution Center by
clicking Start® Programs or All
Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.
Click the Maintenance tab.
Click Install a new print
Select the type of cartridge you
NOTE: Specify whether the
cartridge is a new cartridge or an old cartridge (one that has been used
before). If an old cartridge is incorrectly identified as New Cartridge in the
Dell Printer Solution Center, ink levels may be
The inner cover is a flap on the inside in front of the carriage when it is at rest when the cover us open. You had to flip the inner cover down to access the ink cartridges.
Open the cover. The inner cover is in the center and need to be flipped up.
Verify that the type of paper specified in the Type is text box matches the type of paper being used. A paper jam might result if photo paper is specified in the Printer Properties dialog box, but plain paper is loaded in the printer.
There are two switches, so if you changed the one that was working....
Possible parts affected could be
- cover top
- cover fuser
- cover front assembly
- the switch
1) check the condition of the cover - top, front assembly and cover fuser closed?
2) on the cover top there is an "actuator", a plastic bit, which
presses down on the switch assembly top - is that plastic bit broken,
bent or deformed?
3) on the cover front assembly there is also an "actuator", check this
4) and of course same for the fuser cover
5) top cover, check the switch, disconnect the switch (P116-1) and
press/release it - does that make a difference. If not replace switch
6) same procedure with the switch (P115-1) for front cover.