Question about RCA DRC8335

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Unit won't open compact disc door

My unit will not eject a DVD and will not play it. The disc is brand new, so I would like to get it out of this piece of junk. Display has been reading "open" for several days now, but it is not doing anything. I have tried cutting the power and plugging it in again to allow it to recycle through its' start-up program, but that has not helped.

Any ideas will be appreciated.

Also... any suggestions of another brand to purchase. I still want to transfer some VHS to DVD, but I think I can do this through my computer, so I'm just looking for a multi-format DVD player/recorder.

Thanks!

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Hi your problem sounds like the flap has come off the runners or become jammed if you remove the case by undoing all the screws if you cant get to the dvd with the case off then plug it in and it will open as the flap will be conected to the case the screws should be located down either side might be 2 or 3 screws running down either side towards the bottom also on the back their might be a couple of screws also but look first in case their isnt you should see the screww going through the outer casing.
Once you have removed all the screws then the case will either lift off by pulling upwards or some of them will slide off if it dont lift off the hold the case either side and pull the case towards you from the front not the back it should slide of forwards let me know how you get on ok or if you need further assistance

Posted on Feb 01, 2008

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Posted on Jan 02, 2017

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