My unit will not eject a DVD and will not play it. The disc is brand new, so I would like to get it out of this piece of junk. Display has been reading "open" for several days now, but it is not doing anything. I have tried cutting the power and plugging it in again to allow it to recycle through its' start-up program, but that has not helped.
Any ideas will be appreciated.
Also... any suggestions of another brand to purchase. I still want to transfer some VHS to DVD, but I think I can do this through my computer, so I'm just looking for a multi-format DVD player/recorder.
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Re: Unit won't open compact disc door
Hi your problem sounds like the flap has come off the runners or become jammed if you remove the case by undoing all the screws if you cant get to the dvd with the case off then plug it in and it will open as the flap will be conected to the case the screws should be located down either side might be 2 or 3 screws running down either side towards the bottom also on the back their might be a couple of screws also but look first in case their isnt you should see the screww going through the outer casing. Once you have removed all the screws then the case will either lift off by pulling upwards or some of them will slide off if it dont lift off the hold the case either side and pull the case towards you from the front not the back it should slide of forwards let me know how you get on ok or if you need further assistance
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The unit is connected by small set of gears that push tray /disc out. As tray comes out it either pushes disc out of slot or pops open door (depending on which style of face you have). If you have kids I would not be surprised if something is caught in between disc and face or jamming edge of door. (know this from own experience). The face of player can usually be carefully popped off by gently prying at corners. If you get face off you may be able to see if something is stuck in unit that does not belong, or see if a piece is broken loose near face. If unit has door that opens you can try using a slim but stiff piece of plastic and keep tension on door with plastic while hitting eject button. On some units there is a small hole on face that is manual release that ejects disc - even if no power. Usually takes a long straight push in hole (straightened paper clip or dental pick) and it manually pushes gear set to go out. So many of these units are different but most do have a manual release. Check owners manual to see if it shows a picture of face and possible release hole. Have had kids fight over changing a disc and pushed in on it while it was ejecting so it stripped gears, and had kid hang on ceiling mount unit that tore screen totally off. I feel your pain....
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
1) Turn on the player with no disc in the tray
Wait till the unit is at the Samsung logo screen.
2) Open then close the tray, wait to see the No-Disc Message in the top Left Corner
3) Now press the REPEAT button on the remote, followed by a five digit code.
In this case Repeat 29334
4) When it works a 1 will appear in the top left corner
5) Press 9 to make it regionless.
6) Press Eject to OPEN to open the disc tray.
7) Press Eject to CLOSE to close the disc tray.
8) Power the unit off
9) Now power the unit on again, it should now read all regions of DVD Disc.
First you do is to unplug the cord of your DVD unit for 5 hours in order to drain the stored current,the purpose is to reset the unit. After the 5 hours plug the DVD see to it if it open If not,just try to press down on the stop button and pressing eject button at same time and it will unlock the tray .Then the other option is to open the cover of the DVD unit and unplug the unit again to avoid electricshock . When open already look for the disc platter moved it outward while driving the gear or simply push out. The drawer or door of the DVD player and you will see a small circular disc which is often called turntable or disc platter.When the disc platter is out push it back and push it out you do this three times so the slider mechanism align it properly.If you do already what i said then plug it again and if works already closed the cover. The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn’t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There’s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also.
This is what LG customer service will instruct you to do. I have a LG LDA-511:
1. Unplug your unit. 2. After unplugging, wait a few seconds then press and hold the power button (yes, while the unit is unplugged). This resets the unit. 3. Plug in your unit. 4. Press the eject button.
If the disc does not come out, then you need service from an authorized service representative.
does it act like or sound like it wants to open? This could be a small belt drive that is broken or slipping and not letting the door open. Also theres a cam inside thats driven by a belt or worm gear that if that dosent turn then the disc clamper wont raise up and let the door open or you could have a problem with the motor drive circuit that controls the tray motor and last but not least does the eject button feel like its making contact with the little swith inside or is it a flat feeling as maybe the switch could be broken or out of alighnment with the eject switch? Anywho if you unplug the unit it woulnd hurt for you to open the unit to check the belts worm gear or eject switch but if your not handy andy then I would seek a pro for assistance. Good Luck