Question about Canon DR-2050C Path-Through Scanner

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Problem with images

Images getting black horizental lines on the left side of page cleaned machine doesnt help. also this machine is one 2 1/2 months old.

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  • Anonymous Mar 17, 2009

    Black horizontal line down right side of paper. Cleaned it and nothing helps.

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I found this by searching on the 2050c. I read this and it did not help much but I got to thinking the scanning was done by a narrow slit and my verical lines running the lengh the image had to be dirt on the slit.

I got some very good quality color printer paper not real heavy maybe even 20lb and ran about a hundred pages throught the scanner. Slowly the lines faded to white even at 800x.

I did take a slightly damp soft cloth and wipe the area where I thought the slit might be. We have 2 of these scanners and the other had a faint line too and while I was on a roll I ran pages through it.

Maybe this would work for you. In any event it almost has to be something on the scanning part.

Posted on Feb 05, 2008

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Make sure light does not shine directly on top of the scanner, if light goes in, you will still get lines...
Also: Try aligning the paper on the corner where the arrows are, and close the feeder guides.

Posted on Feb 02, 2008

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