Question about Microsoft Windows XP Professional for PC

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Windows Explorer Details View problems.

Hi, I wonder if any of you in here can help me with this one, as I don't even know where to begin.

I've recently uninstalled some proprietary software that is used by the company I work with, and upon trying to remove some system files belonging to the software that didn't want to delete in the /windows/system32 folder, I've come across a small problem. For some odd reason every so often Details view glitches. For some odd reason, occasionally when I open an explorer and switch to that view to search for the files in question, my Company name and Copyright fields will completely disappear form the listings. I try to re-add them (using the Choose Details window), but 75% of the details that I can choose from are not even present in that window to check off- all I can choose from during those times are the standard Name, Size, Type, etc.. out of the long list of options I can customize this with, I only have the basic 8 visible.

there is no distinct pattern I can tell to the way this happens.... sometimes when I open the window, I have access to these details... other times I don't. sometimes, it consistently gives me the full list of options to choose from... other times it doesn't. I'm not doing anything to provoke this, except for opening and closing the explorer window (which I don't think would do much :~))

I was wondering if anyone else has come across the same thing, and if so, how did you fix it? searching for the system files by Company Name makes my job so much easier- especially when new files may pop up that I may not get the names to. I beta test, among other things, so all it takes is one rogue file to mess up a report. (for any interested, the product I'm trying to uninstall is a databasing system)

By the way, I am using Windows XP Pro, SP2.

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  • Vernon Simkins Feb 01, 2008

    Philster, thanks, but I'm aware of this. my problems isn't exactly that the views keep changing when I close the window- I can fix that myself. My problem is that the Menu you speak of, occasionally out of the blue decides to only list the first 8 generic topics for me to choose from (name, Size, Type, Date Modified, Attributes, Status, Date Created, Date Accessed), and nothing else. Other times it will give me everything (including comments, Company Name, and Copyright Information, which I need. Again, there really isn't a pattern. Sometimes it gives me everything, other times it won't.)

    thanks very much for your assistance though. Much appreciated, anyone who can help :P

  • Vernon Simkins Feb 04, 2008

    Thanks Philster, but sorry, no luck. again it's not just that the window is unable to retain it's settings- although that is a side effect- It's that at times when it does this, I'm unable to add these settings back when my computer does this, to begin with, because they even disappear from the details customization menu!.

    (as an example, I booted my machine this morning, was able to access the list, customize it with a whole vareity of options... closed the explorer window, opened it agian, and did it again, no problem. I rebooted my machine..... and all those features I was just able to change disappeared, and weren't listed in that same menu.).


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Usually, the view is determined by the type of files within the folder. For example, when you are in the My Music folder, the Details view gives you columns like "Artist" and "Album", etc, whereas the My Documents folder has the more generic "Name", "Size", etc.

However, if you right click upon any column header (that's where it says "Name" or whatever), a menu comes up that allows you to choose which columns are displayed. And once you change a particular folder to display, THAT folder will then display those columns until you remove them. But any other folder will default to back to the standard settings unless you manually change it yourself.

Posted on Feb 01, 2008

  • Phil
    Phil Feb 02, 2008

    It's possible that the problem is that Windows only remembers settings for around 400 folder windows, and once that number is reached, it no longer is able to retain it's settings.

    but there is a registry tweak that will change this to 8000, and perhaps fix the issue for you. It can be download here:

    It's item #2. Just save the REG file to your desktop, and double click on it and say yes (or right click and select Install). With luck, that will allow all of your folders to retain their settings.

  • Phil
    Phil Feb 25, 2008

    There might be some kind of malicious program on your system. I would run a complete virus scan (Avast is free for home use), and then several malware scans, Ad Aware and then Spybot. You can get both from

    If it's not some kind of malware/virus, it's got to be a problem in the registry. But I'm at a loss to determine where in the registry it might be.


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