Question about Sony Playstation 3 (PS3) Console

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Hooking up my playstation 3 to the internet with a wireless connection

When ever i try do the connection test it comes up an error occurred during the communication with the server this is a dns error (80710102)

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  • menomathew93 Feb 01, 2008

    can anyone at all help me with this problem

  • magic85 Mar 01, 2008

    what if you do not have a secondary or tetertiary dns

  • johneboy Sep 19, 2008

    i am having the same problem... i tried that, but i dont know how to find a Secondary DNS.. where do i go to find it?



  • Anonymous Nov 03, 2008


    1. I did all of thing i needed to do but when I GET TO THE dns part it says error to it

  • pdixon Nov 14, 2008

    how do you hook it up with a cable connection?

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Enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server

Posted on Feb 01, 2008

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I have a new router but it didn't come with a setup cd. i think is working fine , but when i set it in the playstation network, it recognizes the ip address , but the connecton always failed. could somebody help me with this problem . I'M SO DESPERATE...

Posted on Oct 07, 2008

3 Suggested Answers

Big Hev
  • 64 Answers

SOURCE: Can't connect to the internet wireless, I get a DNS error (80710102)

Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

Posted on May 31, 2009

ripleymojica
  • 643 Answers

SOURCE: dns server error

in the dns server # type in 4.2.2.2 and 4.2.2.1 that should fix the error

Posted on Jun 02, 2009

  • 186 Answers

SOURCE: on my playstation 3, whenever i try to sign in to

use a wireless router

Posted on May 01, 2010

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Dont know how to hook up the internet to my playstation 3


Either plug Ethernet cable to the port first on the left of the back of the system or, if it's wireless, go to Network settings in the settings section on your ps3 menu, push easy, push scan, press x on your network name, save it, test connection. If errors occur, it is the internet, not the ps3.

Jan 12, 2010 | Sony Playstation 3 (PS3) Console

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Check Your Playstation 3 Error Code


<span style="font-weight: bold;">Error Code - Meaning/Suggestion/Possible Fix:<br /><br /><span>0710102 - DNS Error: No DNS server available.</span><br /><br />80010001 - Major Error, Game ability stopped.<br /><br /><span>80010006 - An error occurred during the start operation. - Corrupted folding install.</span><br /><br />80010007 - An error occurred during the start operation. - During the (internal) hard drive disk swap tests. suggests a failure with the hard drive.<br /><br /><span>80010017 - Can't start Blu-ray Game</span><br /><br />8001050B - Will not play demo game from the hard drive. When a Blu-ray disc is inserted. - Cause unknown".<br /><span><br />8001050D - An error occurred during the start operation; PS3 game swapped using the eject function and then play pressed quickly. - Insert PS3 game again.<br /></span><br />80010510 - Will not play games installed on the hard drive. - Cause unknown.<br /><br /><span>80010516 - An error occurred during the start operation: PS1 game swapped using the eject function and then play pressed quickly. - Insert PS1 game again.</span><br /><br />80028EA5 - Unknown. User cannot connect to Playstation Network ("PSN"). Contact Sony for resolution.<br /><br /><span>80028EA6 - Connection Error: Turn off PS3, unplug router and modem. Turn on modem and allow it completely boot-up and synchronize. After the modem shows that it is "online", then plug in the router and allow it to completely boot. Lastly, plug-in and turn on the PS3.</span><br /><br />80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic.<br /><br /><span>80028F17- PS2 Disc Boot Error. An error occurred during the start operation: PS2 game swapped using the eject function and then play pressed quickly. - Insert PS2 game again.</span><br /><br />80028F18 - PS2 Disc Error. Unsupported disc: eg. Utility discs, BB discs, IQ Remix game etc.<br /><br /><span>80028F19 - PS2 Disc Error. Fsck: the internal PS2 disk was corrupted. You may be able to use the HDD utility disc to fix it (use with caution), otherwise, contact Sony.</span><br /><br />80028F1A - PS2 Disc Error. invalbnnetcfg: network config error.<br /><br /><span>80029023 - Exchanging Key Information: exchange has timed out.</span><br /><br />80029024 - Cannot obtain an IP address. DHCP failure. Check network connection, modem and/or router.<br /><br /><span>80029301 - An error occurred during the delete operation: attempting to delete PS2 data from virtual memory card.</span><br /><br />80029513 - Copyright Violation when attempting to install game.<br /><span><br />80029516 - Sign in to PLAYSTATION-Network: needed for some games or PS3 processes. Sign-in is required for current operation/request.</span><br /><br />80029564 - Downloaded game will not install: Cause unknown.<br /><span><br />80029945 - Can't playback burned BDr movie: Error in picture.</span><br /><br />80029946 - Attempting to play burned Dual layer NTSC disc on a PAL PS3. The workaround is to transfer files to the PS3 via TVersity.<br /><br /><span>80029C68 - Corrupt data. Usually on an external device.</span><br /><br />8002A10D - Unable to Add friend in XMB. (Normally because you have reached the limit of (100 friends)<br /><br /><span>8002A4A6 - Cannot load game to play online.</span><br /><br />8002A515 - Error Signing in.<br /><span><br />8002A548 - Unable to remain logged in. Either due to game or server.</span><br /><br />8002A705 - Unable to connect to server/host. If you are using a router, check port/DMZ configuration.<br /><span><br />8002A71A - Possible NAT Error. Can log into Game Server but can't join game and can't host game. Turn off the PS3 and wait for 5 minutes.</span><br /><br />8002B241 - DVI has no audio.<br /><span><br />8002F994 - Too many people currently downloading the update. Server(s) at capacity. Wait and retry</span>.<br /><br />8002F997 - Trying to Update the XMB Firmware: Copying to a file and installing from a USB drive failed.<br /><span><br />8003041F - An error occurred during the copy operation. (Using media server)</span><br /><br />8003051E - Game will not Save.<br /><span><br />80030920 - An error occurred during the copy operation. The file may be corrupt or there isn't enough memory. Try copying data from original source.</span><br /><br />80031150 - System Settings Fail to Save. Possible Blue Screen Setting information is corrupted.<br /><br /><span>80031601 - Error Creating Account.</span><br /><br />8013013D - A connection error has occurred: Causes may include the actual SSID of the wireless access point/router or signal strength. If the connection drops, try enabling DMZ functionality on your router (if supported) for your PS3. Otherwise check WPA key. The PS3 wireless interface [currently] does not support WPA2 - only WPA, WEP or none.<br /><span><br />8013013E - WEP Key error: Change WEP key to *only* numbers and try again, or switch to WPA.</span><br /><br />80130203 - PS3 connects to the internet (you can go a website via the PS3's browser), but cannot connect to the Playstation-Network. Typically this means that the required ports are not open/accessible. Check your router's configuration.<br /><br /><span>8013030 - System Error: Due to failed update download.</span><br /><br />8013030F - Access Point was not detected. Check your router's configuration and make sure that SSID broadcast is enabled.<br /><span><br />80410418 - DNS Error.</span><br /><br />80410A0B - Internal error: "Hardware Fault". Send unit back to be replaced/fixed.<br /><span><br />80710016 - The Playstation Network is down.</span><br /><br />80710092 - "An error has occurred. you've been signed out from the Playstation-Network". Connection dropped? If your PS3 is wireless (least preferred), the association between the PS3 and the access point may have been dropped. You may need to "reboot" your PS3 if your PS3 and router are unable to establish an association.<br /><br /><span>80710101 - Connection error.</span><br /><br />80710102 - IP Address conflict. PS3 cannot connect to your router with it's current IP Address information. Try rebooting your router and PS3. Occurs when two devices on your network have the *same* IP Address.<br /><br /><span>807101FF - An error occurred during communication with the server. This is a DNS error. It occurs when your PS3 tries to perform a DNS lookup to connect to the server.</span><br /><br />8071053D - Hard boot the PS3. Turn off the PS3 via your controller (this is stand-by mode), Turn off the PS3 switch on the back of the PS3 and remove the power cord. Next, turn-off/unplug your modem (and router if applicable) for about 5 minutes. Then turn on the modem and wait for it go "online". If you have a router, turn it on and wait for it go "online". Then turn your PS3 back on and make a new network connection.<br /><br /><span>80710541 - The connection to the server timed out. This is usually due to: high traffic (between you and the server), high traffic at the server [itself] or you have a "poor path" to the server. Depending on result: Press the 'X' button to repair and restore default.</span><br /><br />80710723 - Possible Port Error: Try opening ports. Configure your router to pass the following ports to your PS3:<br />TCP ports: 80, 443, 5223<br />UDP ports: 3478, 3479, 3658<br />Another option is (if your router supports DMZ functionality) to configure your router's DMZ functionality to pass traffic to your PS3.<br /><br /><span>80710A06 - An error occurred during the install operation. Error when downloading game from the Playstation-Network. An error occurred.</span><br /><br />80710B23 - Playstation-Network is down or Playstation-Network is too busy to respond.<br /><span><br />80710D23 - Turn the PS3 off for a bit. For 30 minutes give or take. Make sure that you either unplug or actually turn off the switch (located on the back of the PS3). "Stand-by" mode is when you see the red LED on the front of the PS3. If you see the red LED on the front of the PS3, your PS3 is *NOT* off.</span><br /><br />81019002 - Error copying saves from location "A" to location "B" not open to connect to store but PS3 can connect to internet.</span>

on Feb 21, 2011 | Sony Playstation 3 (PS3) Console

Tip

PlayStation 3 ERROR CODES


Complete PS3 Error Codes:<br /> <br /> <br /> 0710102 - DNS Error; No DSN server available.<br /> <br /> 8013030 - System Error due to failed update download<br /> <br /> 80010001 - Major Error , Game ability stopped<br /> <br /> 80010006 - An error occurred during the start operation (corrupted folding install)<br /> <br /> 80010007 - An error occurred during the start operation (during disc swap tests)<br /> <br /> 8001000B - it happens when trying to establish wireless connection<br /> <br /> 80010017 - Can't start BlueRay Game<br /> <br /> 8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown<br /> <br /> 8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again<br /> <br /> 8001050F - Hardware failure. Cannot update firmware or connect to internet.<br /> <br /> 80010510 - Will not play games installed on the hard drive<br /> <br /> 80010514 - Possibly reading blu-ray disc problem<br /> <br /> 80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again<br /> <br /> 80023101 - Unknown<br /> <br /> 80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server<br /> <br /> 80028EA5 - User cannot connect to PS3 network<br /> <br /> 80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.<br /> <br /> 80028EA8 - Seems to mean unable to authorize isp account details<br /> <br /> 80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,<br /> <br /> 80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again<br /> <br /> 80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).<br /> <br /> 80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it<br /> <br /> 80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error<br /> <br /> 80029023 - Exchanging Key Information exchange has timed out<br /> <br /> 80029024 - "The attempt to obtain an IP address has timed out".<br /> <br /> 80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)<br /> <br /> 80029501 - connection<br /> <br /> 80029509 - When the PSN network is down for maintenance.<br /> <br /> 80029513 - This content cannot be accessed on your account (80029513)<br /> <br /> 80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)<br /> <br /> 80029564 - Downloaded game will not install<br /> <br /> 80029751 - warhawk wont start but eveything else seems ok<br /> <br /> 80029945 - Can't playback burn BD movie<br /> <br /> 80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )<br /> <br /> 80029C68 - Corrupt data usually on external device<br /> <br /> 8002A10B. It shows up when I try to view my friends trophies, profile etc.<br /> <br /> 8002A10D - Unable to Add friend in XMB<br /> <br /> 8002A4A6 - Cannot load game to play online<br /> <br /> 8002A515 - Error Signing in<br /> <br /> 8002A524 - connection<br /> <br /> 8002A548 - Unable to remain logged in - either to game or server<br /> <br /> 8002A705 - Unable to connect to server/host. Check router port configuration.<br /> <br /> 8002AD23 - Unknown<br /> <br /> 8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.<br /> <br /> 8002B241 - DVI has no audio.<br /> <br /> 8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game<br /> <br /> 8002F994 - Too many people downloading the update (download it later on)<br /> <br /> 8002F997 - Can not update XMB firmware<br /> <br /> 80030001 - Deleting messages from inbox<br /> <br /> 8003041F - An error occurred during the copy operation (using media server)<br /> <br /> 80030517 - It seems to happen when you copy large media files.<br /> <br /> 8003051E - Game will not save<br /> <br /> 80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)<br /> <br /> 80031150 - "Setting information is corrupted.Press the x button to repair and restore default"<br /> <br /> 80031601 - Error Creating Account<br /> <br /> 8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none<br /> <br /> 8013013D - connection<br /> <br /> 8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security<br /> <br /> 80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.<br /> <br /> 8013030F - Access Point not detected<br /> <br /> 8041040F - Communication with the server failed. A dsn error has occured.<br /> <br /> 80410418 - DNS Error<br /> <br /> 80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.<br /> <br /> 80710016 - Playstation Network is down.<br /> <br /> 80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"<br /> <br /> 80710101 - Connection error<br /> <br /> 80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router<br /> <br /> 807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error<br /> <br /> 8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection<br /> <br /> 80710541 - The connection to the server timed out.<br /> <br /> 80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ<br /> <br /> 80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured<br /> <br /> 80710B23 - PS3 Network is Down or PS3 Network is too busy to respond<br /> <br /> 80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode<br /> <br /> 81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

on Feb 06, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Can't connect to the internet wireless, I get a DNS error (80710102)


Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

May 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error occurs during start operation (80010514)


do you have your ps3 connected to the internet via wireless or Ethernet normally when a playstation is connected to the internet and if for some reason it can't connect to the internet the next time the system is on it will show this messages also did you try to download an update and installed and if the download did not finish correctly it also show this messages

May 24, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

Wireless connection problem


Connect your PS3 wired. Download the update and go back to your wireless setup.

May 20, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

When i try 2 log on (sing in) I get.


Yeah, the old DNAS communication error. What you need to do first is make sure you're connected to a working internet connection. If you are, then make sure your internet box is giving good connection. If also yes after that then what you need to do is usually during games you can test your internet connection first. If you have a computer handy, then hook the internet up to that to set up the connection. Sometimes on my internet it won't read it because it's loading. So hook up the internet cable to a computer, logon onto yahoo or something...then plug it in the PS3 and see if it helps.

Jan 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Cant connect to the internet


well lets see if ur using a wireless connection on this ... ur system can only do one wire less and 1 wired system

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I HAVE THE DNS ERROR CODE OF 80710102


Go to settings
-network settings
-make sure media server connection is "disabled"
Should clear it iup


For more help visit cbrtechsolutions

Apr 12, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Hooking my plastation up to my broadband with a wireless connection


turn your modem off then turn it back on seems to work with my ps3

Feb 01, 2008 | Sony Playstation 3 (PS3) Console

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