Question about Brookstone Pure-Ion (506840) Air Purifier

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Device is inoperable

The pure-ion 506840 was working fine. I took the filters out to clean them, they were returned back to their slots and now the machine will not come on. please advise on what I can do to get it working

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  • grandmah Mar 25, 2008

    I cleaned the unit and the filters. After everything dried I replaced the filters and it will not run.

  • robert rao
    robert rao Feb 14, 2014

    Hi i have the same machine pure-ion 506840 did any one have any luck to get this unit to work mine just wont turn on pl help

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I've had the same problem since the first time I tried to turn it on. I have to press the on button 20-25 times over a period of 5 min. to get it to work.

Posted on Jul 22, 2008

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3 Answers

Help!


Try leaving it unplugged for a while to reset it.

Jul 23, 2008 | Brookstone Pure-Ion (506840) Air Purifier

2 Answers

I have cleaned the filters, and i still get the Clean Filter message. It is running fine, but the red letters Clean Filter are still there... any suggestions???


How did you clean the filters? I run mine through the dishwasher by themselves and it works pretty good. The tops and bottoms of the filters near the edges need to be wiped pretty clean.

Jan 02, 2011 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Where can I but the charcoal filters for my Pure-Ion air purifier?


If you go to this website, you will see that this model has a washable filter: http://www.brookstone.com/sl/product/65099-pure-ion-pro-air-cleaner.html
If you still have the literature that came with the purifier, contact their support number if your unit has a charcoal filter.

Oct 25, 2010 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Clicking noise


after cleaning is it dry. you might want to take apart and see what is clicking wheel or some thing hard to tell since i can't see it. as far as options . check with the manufacture google it check them out on line hope this helps. Tom

Jun 20, 2009 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Brookstone Pure-ion Advanced


i am a low voltage tech my wife told me that our 506840 air cleaner stopped working so being a tech geek i had to know why it just stopped working.when plugged in i heard a click telling me that the main board was getting power.opened the back end where power cord goes to put my meter and voltage was going to the main power coil. but the main board was oxidized. when my wife was cleaning the filters and might not have had the filters completely dried the water was dripping down to main board.the unit to main power source is not design very well where water from cleaning the filters can drip down to main power board.solution i am working on is trying to get a new board when we bought this it was $499.00

Oct 15, 2008 | Brookstone Pure-Ion (506840) Air Purifier

2 Answers

Stopped working


The problem most of you are describing is with the "TOUCH SCREEN" device. If it is cracked or broken the system detects a fault and goes into a default mode. I suspect that Brookstone is aware of this problem but did nothing to warn its customers. Nor did the company provide a source of repair parts. I have a model 506840 also and after cleaning it , the problem appeared. The unit was never dropped or mistreated but it is now inoperable. The best approach is to check the screen for cracks. Then check to make sure it is plugged in properly. I am trying to get some parts from Brookstone myself. But, so far no luck.

Sep 10, 2008 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Snap and no power


I beleive your unit is overheating. this maybe due to build up on the air intake -rear of unit etc.
If there is no way to clean filters you may have to manually take it apart and remove dirt

Aug 12, 2008 | Brookstone Pure-Ion (506840) Air Purifier

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