I ran labels at Christmas and some of them have glommed up at the rear rollers of the printer. It will print but it dents the front of the paper, sometimes sending the paper crooked. We have tried and tried to get them out, but they seem to be stuck on each other or something and all we can get with tweezers or tongs are small pieces.
Can someone tell me how to remove the rear roller bar so I can get to the darn things? I am ready to throw my printer out but I hate to waste a perfectly good machine...
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For the paper jam you remove the back cover and clean the 4 rubber rollers with alcohol, you can rotate the rollers forward while you clean. For carriage jam you start by cleaning the encoder strip that runs across behind the carriage unit, the clear strip with black bars on it, you can wipe with a Q-tip damp with alcohol. If no help you may need to take apart and clean dried ink off of the service station on the right.
I cannnnoooooottt believe what I am reading! If you are going to use labels on a laserjet, you need to get thermal labels! The other cheap labels are made for inkjets, matric, or daisywheel printers. The laserjets have heat rollers that will melt plastic. It will melt the gum on the non thermal labels and get them everywhere!! Master Rod
Looks like label stuck on the toner cartridge. Easiest solution would be to replace toner cartridge or if you can slowly spin the OPC drum on toner cartridge till you find label NOTE: damage to the OPC drum with affect print quality as well as oil from fingers will affect PQ( print quality)
Check the entire paper processing path as it sound like either the roller gear is not engaging properly to push the paper out of the top, or the output paper path is somehow blocked, like from a label or something else stuck at the top, the roller gear is damaged, or other obstruction.
if it picks up paper then say's jam you most likely have a very small piece of paper still jammed.look for a dent in the paper you pull out,if there is a dent then that's probably the problem.look where dent is on paper and that is where you should look for the piece that's causing the jam,if that does'nt solve problem i would need more info