Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator
Inside refrigerator compartment lights do not go out when doors are closed. the result was a melted cover, warm food, and potential fire. There are 2 door switches (one for each door) and they also operate other functions (disable ice/water dispenser when doors are open,the bottom freezer light works properly, etc.) all those functions continue to work so I don't think the switches would be the problem, especially both switches going bad at the same time. My question.. Is the light controlled by the main PC board that is behind the back cover of the frig instead of directly from the door switches???
My Kenmore Elite (Model 795.7755 3600), less than two years old, had
the same problem. One morning I opened the doors to a hot fridge and
burning plastic. The light housing was sizzling hot - much of the unit
literally melting away. Another hour or two and it could have been
Called the 1-800 number listed in the fridge. After about 45 minutes of patient talking, I learned that Sears (or Kenmore) have issued what they refer to as a "flash warranty) on the light fixture kit (Kit # 6871JB1423N) which in effect, for this part only, extends the factory warranty from one year to three years. I may even be able to have a factory tech install the parts. Hope it works out.
Bottom line: if you have this fridge, be very careful and monitor closely. An pursue the part warranty!
Posted on Jan 13, 2009
Hi. You have a LG refrigerator made for Sears. You will need to replace both light switches as well as the light assembly. They have a new light assembly with a thermal cutout. Make sure that is what you are getting. They are not sure why this happens but have made the addition to the light assembly due to a fire hazard. If the liner is damaged you may want to contact Sears or the manufacturer for possible warranty repair. The motherboard in the back is ok. Just another FYI, Keep an extra evaporator fan motor and motherboard on hand as these are common failures for this refrigerator. You will eventually need both of these parts. Good luck, Mack
Posted on Feb 02, 2008
Thanks for the information, same issue and the Rework dep scheduled service to replace the light switch and the pc board since it was a known issue. Rework # 1.800.659.7026
Posted on Dec 23, 2010
There is a revised main board that has to be swapped out.The new main board is the only solution to this problem.
Posted on Oct 21, 2010
There is a service flash on this problem, SF46-515. Sears is going to repair my refrigerator and pick up the cost which would otherwise be about $500-$700 (P&L) depending how much of the repair they're willing to cover. Mother board is being replaced and possibly temperature control houseing, maybe lights?
Unfortunately noone seems to know about this. I only found out after many phone calls and by chance getting to Sears One Source. There a great person named Jim helped me and found out about the Service Flash.
Call service and give them the SF #. If no good call Sears One Source at 800 479-6351. Good luck.
Posted on Sep 12, 2008
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Posted on Jan 02, 2017
Kathleen, you'll have to provide an accurate model number from the inside of your fridge for us to pull up any tech data on it. Open the door and look toward the ceiling of the fridge. But, from what you describe, it sounds like a thermister problem not a thermostat problem. A thermister is a small, temperature sensitive device that communicates with the computer to tell it what temperature its' location is at any given moment. The computer then adjusts air flow dampers, defrost cycles and cooling times accordingly. There can be many thermisters in any given refrigerator model line. These are inexpensive to purchase and easy to replace, but sometimes difficult to locate. They are usually hidden behind a small plastic shell, that looks completely unobtrusive. But they are easy to recognize for they have 2 white wires going into them that are tightly bonded together. To find them, you'll have to gut the fridge (food, shelves and all) and look closely. Focus your attention toward the area of the problem, the lower shelves/crispers. You may need to pull the rear panel out to find it, but when you do replace it. (UNPLUG YOUR FRIDGE FIRST!) Hope this gives you something to go on. If not, provide your full model number so we can assist further.
Posted on Sep 01, 2007
SOURCE: Kenmore Elite Trio 795
check the damper controller at the center of the fridge. this regulates the air that is coming from the freezer dependent on the signal from the thermistor of the fridge compartment. that is the other thing to check. check it for rresistance and it should change as you change the temperature of the sensor.
i hope i was able to help;;
Posted on Jun 25, 2008
Has something fallen behind the drawer, and is preventing it from sliding back all the way? Remove the drawer by pulling it all the way out and lift it up and out. Look for anything that has fallen back there.
Posted on Jan 07, 2009
SOURCE: Ice melted
Very possible your compressor is bad or the start capacitor is defective. Need someone to do an electrical test on compressor to eliminate the compressor.
Let me know if I can help further, Thanks Sea Breeze
Posted on Mar 19, 2009
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