MP470, Paper jam on one side

I have the same problem.The printer is five weeks old and has been used once. I talked on the phone to a Canon tech today and after going over a few things to no avail, he said they would send a new printer to replace the one I have now.

We have the exact same problem. Great for few months then paper jams on right side. No obstructions. Feel like throwing it out the window, but we live on 1st floor, so the joy of watching turn into heap of plastic particles is lost!

I did the same thing as many above - shook the printer, then fed a piece of card stock backwards and discovered a peice of plastic! Thank you!!

I had the same problem. Worked for a long time trying to solve it. Cleaned the rollers, tried to back feed paper - even tried to take the printer apart to see if I could find something stuck in the roller. Found this site - didn't think it would work - but tried it and it worked. Didn't turn it upside down as much as on its back - a few pats and out comes a plastic hanging file label. Works fine now. Funny thing was - if you were lucky you could get the paper past the rollers - but now it works.

Thanks

Thanks to everyone! My MP470 is working again..and yes, it was a jam. You couldn't see the jam because it was RIGHT under a center roller. I fixed it by reverse-feeding and then forward feeding some heavier cardstock paper through the rollers and pushing w/more force each time. Eventually, I saw a piece of I don't know what in there and was able to force it out. It was under the white plastic piece right between two of the white plastic rollers somehow..who knows how! Thanks everyone.

Hello, I have the MP470 and 2 small kids, found that paper was constantly jamming during feed (to the right). Resolved issue by
unplugging printer and shaking it, this is when a "2 pensil falls out - this kids must have thrown in. Was ten able to print sucessfully without any issues

I have the exact same problem. I don't know if it's related, but when I opened up the printer to look for the source of the jam, I found a tiny spring that had come loose. I couldn't get the spring back in place, and the printer is still totally broken, but I wonder if this might have something to do with it. So infuriating!

There is something jammed in there....shake it upside down first.....if nothing then revese feed a paper through it manually......take left side off hold paper in front and roll wheel on the left side so the paper feeds back into the machine,,,,,,open top to see in there and when paper feeds under white rollers make sure it dosent jam where wite rollers are about an inch from the right there is a small rectangle hole with a black plastic piece in there pry it up carfullywith a paper clip and feed paper with the wheel under it at that point the paper push out a bobby pin into my back tray,,,,, now everything works great.......keep checking i didn't believe something was there either but there was..... also if your paper first starts to feed and stops pull out the paper and check for a bend or crinp in it mine kept doing that and that is exactly where the pin finally came out.....

Yep, did the same as above. Shake it upside down. If nothing comes out, then reverse feed through back rollers. Shake upside down making sure to turn it over so that the object doesn't go back in. I found a screw in mine (from removing the blinds above it the other day).

I came across this site after wrestling with the paper feed mechanism. The paper would go in at an angle and then jam and the screen would report a paper jam. I could not see any obstruction. However, I tried the recommendation regarding reverse feeding paper from the front, turning the gear with my thumbnail. I used thick stock matte photo paper. This helped. Voila, there was a small hair scrunchie! Make sure when you put it in, you get the paper under the small white rollers. Gotta love toddlers!

here is how i managed to solve the "output error" jam - first obviously check for any extra pieces of paper - i then turned the printer upside down and shook it - nothing came out - i then reverse fed a piece of paper into the rollers in the back and hand turned it a few inches through using the gear on the left hand side of the rollers. pulled the paper back out by hand and voila! no more paper jam. hope someone finds this post helpful.

My daughter at uni has phoned to say her paper is jamming.

Following the above solutions, I told her to turn it upside down because she probably had something stuck.

Guess what!

A pen fell out!!!

Great solution people. Thanks!

The suggestion below about shaking the machine does not always work, When I saw the instruction feed backward I wonder how?
First on the left side of machine there are arrows just under the silver plastic piece, insert a small screw driver 2 place, then on the back side at one place, then lift the silver piece out and up to unlatch the two front hooks.
Then you will find 4 screws 2 in the from are silver two in back are black remove and then remove black plastic
Then I turn printer on back with output slot up, place paper between output roller
Careful turn gears on left side counter clockwise and paper should be drawn into the machine.
As paper come out of the input side, guide it so that it does not get jammed in paper tray parts.
Put machine back together and hopefully you will have solved your problem

I had the exact same problem! But the card stock solution fixed it! Thanks for the help all!

i shouved my hand down the back and felt somthing ( a coin lol) and i then unscrwed the scres behind the side the screen is on, and took off the scanner, (had to unflug a thing form circuitboard, easy as) the i put a plastic bendy card through a unblocked bit, grabbed on on the other side, now holding bot sides moved it along untill the coin poped out

:)

I threw mine on the floor and it worked after that...

Hey. Found the problem with my canon. A lighter slipped into the paper feed. Found it by unplugging it and shaking the #$%* out of it until it fell out. Didn't even know it was in there. Hopes this helps some of you guys out.

My MP470 began doing this and I'd only had it for a couple days. It grabbed/pinched one edge of the paper and couldn't seem to feed the paper through. I'd been messing with it, trying to get it to print, for the last few hours. When I read the message posted on August 8th I recalled that I'd earlier lost track of a push pin.

I took the paper out of my printer, turned it off and held it upside down. Sure enough the push pin fell out... And now it's working again.