Question about Canon PIXMA MP470 All-in-One Printer
I have just bought a new Canon Pixma MP470 after the serious adverts of it in the web. I only made 30 copies with it and paper started. Every time I give it a command to print or copy, the paper instead of going in evenly slides to one side where there is a roller and jams. The machine goes on as if printing job is on whereas it is not. I cannot do anything at the moment. I am so frustrated because I have imported this from America to Italy and now it cannot work. Any help out there? I wll be deeply grateful.
There is something jammed in there....shake it upside down first.....if nothing then revese feed a paper through it manually......take left side off hold paper in front and roll wheel on the left side so the paper feeds back into the machine,,,,,,open top to see in there and when paper feeds under white rollers make sure it dosent jam where wite rollers are about an inch from the right there is a small rectangle hole with a black plastic piece in there pry it up carfullywith a paper clip and feed paper with the wheel under it at that point the paper push out a bobby pin into my back tray,,,,, now everything works great.......keep checking i didn't believe something was there either but there was..... also if your paper first starts to feed and stops pull out the paper and check for a bend or crinp in it mine kept doing that and that is exactly where the pin finally came out.....
Posted on Jan 02, 2009
I had my doubts about this but was at my wit's end after hours of frustration and cleaning the printer rollers. I turned the printer on its backside and used a thick cardstock paper to feed it backwards. Sure enough eventually an elastic hairbinder came out. Perservere and even if you dont think you'll find something in there, try this! The key is to turn it on its back and feed the cardstock backwards.
Posted on Sep 02, 2010
I had the same problem. Worked for a long time trying to solve it. Cleaned the rollers, tried to back feed paper - even tried to take the printer apart to see if I could find something stuck in the roller. Found this site - didn't think it would work - but tried it and it worked. Didn't turn it upside down as much as on its back - a few pats and out comes a plastic hanging file label. Works fine now. Funny thing was - if you were lucky you could get the paper past the rollers - but now it works. Thanks
Posted on Jun 12, 2009
I did the same thing as many above - shook the printer, then fed a piece of card stock backwards and discovered a peice of plastic! Thank you!!
Posted on Jun 17, 2009
I came across this site after wrestling with the paper feed mechanism. The paper would go in at an angle and then jam and the screen would report a paper jam. I could not see any obstruction. However, I tried the recommendation regarding reverse feeding paper from the front, turning the gear with my thumbnail. I used thick stock matte photo paper. This helped. Voila, there was a small hair scrunchie! Make sure when you put it in, you get the paper under the small white rollers. Gotta love toddlers!
Posted on Jan 17, 2009
Thanks to everyone! My MP470 is working again..and yes, it was a jam. You couldn't see the jam because it was RIGHT under a center roller. I fixed it by reverse-feeding and then forward feeding some heavier cardstock paper through the rollers and pushing w/more force each time. Eventually, I saw a piece of I don't know what in there and was able to force it out. It was under the white plastic piece right between two of the white plastic rollers somehow..who knows how! Thanks everyone.
Posted on Apr 29, 2009
Hello, I have the MP470 and 2 small kids, found that paper was constantly jamming during feed (to the right). Resolved issue by
unplugging printer and shaking it, this is when a "2 pensil falls out - this kids must have thrown in. Was ten able to print sucessfully without any issues
Posted on Aug 30, 2008
SHAZZAM!!!!!! i turned my printer over, opened the little door (has two brackets) and a NAIL was there! i had worried with this printer for 3 days! thankx so much for the info.!
Posted on Mar 09, 2013
THIS WORKS!!!!!!!! It takes a little bit of hard work, but I followed the advice and it took about five times before I got it right and saw the problem.
First I held the printer upside down and shook
Then I reverse fed a laminated piece of paper through.
I watched the rollers.. for me, none of them were "slower" so I used a pair of tweezers to pull the rollers apart. I still didn't see anything, so I started to reverse feed the laminated piece of paper through again. Then I noticed a small, brown thing inbetween one of the rollers... it was barely visible. I took my tweezers and kept pushing on it until I couldn't see it anymore, then I continued to feed my paper through. Next thing I knew, a half of a walnut shell fell on my floor. Now it works like a beauty!
I'm serious.. this took some time, but it was worth it!! Awesome!
Posted on Jun 12, 2011
I fed a laminated piece of paper backwards with the printer tilted onto its back and out popped a button! its amazing what gets down there!
Posted on Apr 04, 2011
Same as everyone else something random was stuck in my printer in my case a pen. human error strikes again!
Posted on Mar 14, 2011
I have the exact same problem. I don't know if it's related, but when I opened up the printer to look for the source of the jam, I found a tiny spring that had come loose. I couldn't get the spring back in place, and the printer is still totally broken, but I wonder if this might have something to do with it. So infuriating!
Posted on Aug 24, 2008
Yep, did the same as above. Shake it upside down. If nothing comes out, then reverse feed through back rollers. Shake upside down making sure to turn it over so that the object doesn't go back in. I found a screw in mine (from removing the blinds above it the other day).
Posted on Mar 31, 2009
Here is how i managed to solve the "output error" jam - first obviously check for any extra pieces of paper - i then turned the printer upside down and shook it - nothing came out - i then reverse fed a piece of paper into the rollers in the back and hand turned it a few inches through using the gear on the left hand side of the rollers. pulled the paper back out by hand and voila! no more paper jam. hope someone finds this post helpful.
Posted on Dec 08, 2008
The suggestion below about shaking the machine does not always work,
When I saw the instruction feed backward I wonder how?
First on the left side of machine there are arrows just under the silver plastic piece, insert a small screw driver 2 place, then on the back side at one place, then lift the silver piece out and up to unlatch the two front hooks.
Then you will find 4 screws 2 in the from are silver two in back are black remove and then remove black plastic
Then I turn printer on back with output slot up, place paper between output roller
Careful turn gears on left side counter clockwise and paper should be drawn into the machine.
As paper come out of the input side, guide it so that it does not get jammed in paper tray parts.
Put machine back together and hopefully you will have solved your problem
Posted on Sep 24, 2009
Well the suggestions worked in some effective way. It's working now. I turned it upside down and shook it, tried feeding a card stock piece of paper in backwards but that didn't do anything...then I just hit print with cardstock paper and pushed it a little bit, it printed and then I used regular paper to print and it worked. thanks for the recommendations everyone.
Posted on Apr 20, 2014
Hahaha wow so glad I saw this sight. I turned it upside down gave it a few shakes and out pops a screw! Thank you everyone!!!!
Posted on Dec 16, 2010
OMG. I can't believe what everyone suggested was right! I had a q-tip stuck in mine! I thought the printer was going in the garbage!
Here is what I did. I could not see any kind of problem. No paper jam that I could tell. So I tried the reverse feed. Which I didn't really understand how to do it. So if someone can do a step by step that would be great. What I did was, I took plan paper and very carefully (and frustratingly!) held it by the rollers. Then when I turned the printer on and off it would set the rollers in motion. And I noticed it would go all smooth except on the right side! And I couldn't find any stock paper. So I laid the printer on the back side and then I stuck my finger in the paper grabber in the feeder (where there are two rollers and if you stick your finger in there one of the rollers moves to create a wider opening) and hit the printer with my other hand, and out came a q-tip!! AMAZING!!
haha! how funny that all worked.
Posted on Oct 17, 2010
You guys hit it right on the nail, but actually it was a 2" screw in my case! I shook my printer upside down, heard a rattle but nothing fell out. I then reversve feed a manilla folder through the back rollers and low and behold a screw appeared in the back drive roller. Thanks everyone!!!
Posted on Sep 03, 2010
I tried to pat the printer upside down , nothing happened, then i reverse fed the paper. Open the top cover, switched the printer off and then switched it on again, as the rollers in side the printer ( as the ink tanks move away) started moving, i put the paper to reverse feed it, as it tried to move up it got jammed, and sure enough i found a rolled up piece of paper lying on the rear tray. I pulled out the jammed paper from the front and voila the printer is working again.
Posted on Jul 20, 2010
Same deal... Pulling one side only. Turned it over, nothing. Decided what the heck, it's dead anyway, so I pryed up the rollers and wedged them open. This time when I turned it over, the plastic head from a stick-pin fell out. It had been trapped due to the spring tension. Printing nicely now.
Posted on Jul 20, 2010
I found out the paper guide was on wrong side
Posted on Jan 04, 2010
I had the exact same problem! But the card stock solution fixed it! Thanks for the help all!
Posted on Jun 28, 2009
I shouved my hand down the back and felt somthing ( a coin lol) and i then unscrwed the scres behind the side the screen is on, and took off the scanner, (had to unflug a thing form circuitboard, easy as) the i put a plastic bendy card through a unblocked bit, grabbed on on the other side, now holding bot sides moved it along untill the coin poped out
Posted on Oct 27, 2008
I threw mine on the floor and it worked after that...
Posted on Oct 17, 2008
Hey. Found the problem with my canon. A lighter slipped into the paper feed. Found it by unplugging it and shaking the #$%* out of it until it fell out. Didn't even know it was in there. Hopes this helps some of you guys out.
Posted on Aug 31, 2008
My MP470 began doing this and I'd only had it for a couple days. It grabbed/pinched one edge of the paper and couldn't seem to feed the paper through. I'd been messing with it, trying to get it to print, for the last few hours. When I read the message posted on August 8th I recalled that I'd earlier lost track of a push pin.
I took the paper out of my printer, turned it off and held it upside down. Sure enough the push pin fell out... And now it's working again.
Posted on Aug 27, 2008
We have the exact same problem. Great for few months then paper jams on right side. No obstructions. Feel like throwing it out the window, but we live on 1st floor, so the joy of watching turn into heap of plastic particles is lost!
Posted on Jul 19, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 07, 2010 | Canon PIXMA MP470 All-in-One Printer
May 13, 2010 | Canon PIXMA MP470 All-in-One Printer
Apr 13, 2010 | Canon PIXMA MP470 All-in-One Printer
Jan 31, 2010 | Canon PIXMA MP470 All-in-One Printer
Oct 07, 2009 | Canon PIXMA MP470 All-in-One Printer
Jul 19, 2009 | Canon PIXMA MP470 All-in-One Printer
Jul 09, 2009 | Canon PIXMA MP470 All-in-One Printer
Oct 09, 2016 | Canon PIXMA MP470 All-in-One Printer
Mar 21, 2016 | Canon PIXMA MP470 All-in-One Printer
8,676 people viewed this question
Usually answered in minutes!