And now it's telling me that it has run out. Now, it has NEVER told me that my cartridge has run out of ink before I have had to discover that for myself. When I go to the menu where it says ink levels it just says "information not available", so I can't reset the counter. Help please!!!!!!! :D
Mine has done the same thing ever since I've had it. I tried to figure out how to fix it and have just decided to ignore it. When your ink gets low you will notice it on your printing. Not a good thing. I wondered why this printer was priced so low---Now I know!! The ink cartridges are priced way over what other brands sell for, especially considering the small size of the cartridge.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
They believe expired cartridges will damage the printer. If you change the date back on the printer and computer this will solve the problem and allow you to print.
Please rate this answer below
Thank You for supporting the Fix Ya Community
You could try doing the clean program 3 times and then doing a nozzle check. I have had the same problem with both cartridges since I got mine refilled at Cartridge World and they told me to do this. It works sometimes but when I print again the page doesn't print well and I repeat the process.
Make sure the protective tape covering the new cartridge has been COMPLETELY removed then reinsert. Your printer should tell you that a new cartridge is inserted and ask to print a test page, align etc. Otherwise your cartridge may have a faulty chip which simply wont read. In which case you need to return it and get a replacement.
I've encountered this same problem, it could be that the ink cartridges that you have installed in the printer are either running low or out of ink.
I had the problem also and found that after I swapped out my cartridges with new ones that I purchased the blinking yellow light on the Alarm and the black and color cartridge.
If you do not want to purchase new ink cartridges to correct the problem you can can open the lid to your multifunction and remove the ink cartridges and place them in separate plastic sandwich bags and take them to any office supply store; Office Depot, Office Max, Staples and tell an employee there that you have run out of the ink and that you would want to have the cartridges refilled.
I actually went to an Office Max in Houston with my cartridges and they told me it would be cheaper to have them refilled than to purchase a new set of cartridges; that after I looked online and compared what they charged for new cartridges actually saved me $40 to have the one's I already had refilled.