Question about Brother MFC-8460N All-In-One Printer

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Document, Jam??? I can't get the document, Jam error do go off.

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  • bturcotte Jul 12, 2008

    I am getting the same problem. Its in the cover scanner itself, not below (I can print to it no problem). No visible paper stuck. Any ideas?


  • leibl161 Jul 25, 2008

    How do I clear the message document jam brother mfc 8460n

  • linatilahun
    linatilahun May 14, 2014

    please please i need help i can't fax in my fax machine it's a message of document jam so how can i clear it i need help now please

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Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.

Posted on Feb 07, 2009

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Hi

There must still be a piece of paper in the machine check the fuser section at the rear of the machine maybe be piece there or check at the paper cassette area remove cassette and check that the paper hasn't got jammed as it feeds through.

Thanks J

Posted on Feb 04, 2008

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I had the same problem. (The screen said that there is a "Document Jam, clear the scanner jam and then press stop". Their was no document jam. Since my machine is no longer under warranty, I undertook the problem myself. After trying different things, I just happened to have the machine set on its right side while I pressed the stop button continuously. When the cooling fan started up, I set it upright and the problem was solved. It has something to do with the automatic document feeder (ADF) mechanism. Just because it says "Document Jam" does not mean that there is in fact a paper jam.

Posted on Feb 06, 2009

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SOURCE: Document Jam Error Message on Brother MFC-8660DN

I had the same problem with a Brother MFC-8460 and called Brother's support line. The solution that worked for me was to lift the top cover where the sheets of paper go through when you fax. On the right of the black rectangluar piece with grey roller there is a slot in the tray with a black lever inside. The black piece was stuck down inside the slot and had to be popped back out. Once it was out I hit the stop button and it was fixed!!

Posted on Apr 24, 2008

virtualhost
  • 2185 Answers

SOURCE: says document jam, clear the scanner jam, but

Look for the sensor, there must be a tiny piece of paper shred blocking it so its giving you a paper jam error.

Posted on Jul 31, 2009

6ya6ya
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PIXMA MX330 Error message "Document in


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The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
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What does document in ADF mean


Hello, Thanks for using Fixya today.
ADF is auto document feeder, used to feed a document into a scanner or printer. The error is associated when there is a document or paper jam at the document feeder, or paper trail.
This would happen mostly on scanners and all in one printers after witch a document is left in the feeder or there was a paper jam occurrence. We hope this answers your questions today?
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Wat is an LSU error on a phaser 3200 MFP


Change the toner cartridge , i have many units phaser3200 and this is one of the problem , but only if the toner cartridge is very old and many time refilled , if not , change the Laser unit .

  1. Remove a misfed document if the copier displays a message reading "Document Jam." Lift up the document feeder cover and turn the roller to remove an Exit Misfed document. Lower the document feeder back into place and feed the document through again. If the document is jammed on the Input side, open the cover and gently pull the misfed document to the right and out of the feeder.
  2. Pull out the paper tray and lift the tray to release it from the copier if the copier displays a message reading "Paper Jam O." Remove the jammed document, and open and close the side panel of the copier to clear the error message.
  3. Unplug the power cord and plug it back in again if the copier displays a message reading "Fuser Error, Open Heat Error, Heating Error and Overheat." If the problem persists, call for a service.
  4. Remove the toner cartridge and shake it from side to side if the copier displays a message reading "No Developer Cartridge." If this does not do the trick, you may need to replace the cartridge. Pull the release latch to open the side cover, and open the front cover. Twist the cartridge locking-lever upwards and remove the toner cartridge. Insert the new cartridge and lock the lever into place. Shut the front cover and the side cover.
  5. Power off the unit and power it on again if the copier displays a message reading "LSU Error." A problem has occurred with the Laser Scanning Unit. If the problem persists, call for a service.

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2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

What does coms error 00E8 mean?


Canon FAXPHONE L120 Laser Printer Please follow the instruction as given below may this will help u any
Error Codes
An error code is a four-digit code displayed on the LCD or in the bottom row of a TX Result Report or an RX Result Report when an error occurs.

tx_error_code.gif


See the table below for individual error codes.
Error Code Description Action 0001 The sender may not be using a G3 fax machine. Make sure the sender's machine is compatible with your machine 0070 Reception was manually canceled on the machine. Ask the sender to resend the document if necessary. 0071 The machine's memory is full. Print, send, or delete any documents stored in memory. 0080 The recipient's machine did not respond within 35 seconds. Resend the document. Ask the other party to check their machine. If you are making an overseas call, add a pause to the number. 008D The recipient's machine has run out of paper. Ask the recipient to make sure that paper is loaded in their machine. 00A0 Transmission was manually canceled on the machine. Resend the document if necessary. 00A1 There is a document jam. Clear the document jam. 00FF All redialing attempts have failed. Check if the recipient's number is correct or the telephone cable is properly connected, and try again.

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2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

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2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

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1 Answer

Document jam


THIS SOUNDS LIKE YOUR PAPER JAM KNOCKED OUT A PAPER SENSOR IN THE PAPER PAPER! PLS CHECK FURTHER OR YOU WILL HAVE TO GO TO A SERVICE CENTER BROTHER TECH

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