Question about Brother MFC-8460N All-In-One Printer
Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.
Posted on Feb 07, 2009
There must still be a piece of paper in the machine check the fuser section at the rear of the machine maybe be piece there or check at the paper cassette area remove cassette and check that the paper hasn't got jammed as it feeds through.
Posted on Feb 04, 2008
I had the same problem. (The screen said that there is a "Document Jam, clear the scanner jam and then press stop". Their was no document jam. Since my machine is no longer under warranty, I undertook the problem myself. After trying different things, I just happened to have the machine set on its right side while I pressed the stop button continuously. When the cooling fan started up, I set it upright and the problem was solved. It has something to do with the automatic document feeder (ADF) mechanism. Just because it says "Document Jam" does not mean that there is in fact a paper jam.
Posted on Feb 06, 2009
I had the same problem with a Brother MFC-8460 and called Brother's support line. The solution that worked for me was to lift the top cover where the sheets of paper go through when you fax. On the right of the black rectangluar piece with grey roller there is a slot in the tray with a black lever inside. The black piece was stuck down inside the slot and had to be popped back out. Once it was out I hit the stop button and it was fixed!!
Posted on Apr 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 18, 2011 | Canon Office Equipment & Supplies
Jun 14, 2011 | Canon PIXMA MP830 All-In-One InkJet...
Jan 04, 2011 | Xerox Phaser 3200MFP/N Laser Printer
Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer
Sep 09, 2010 | Samsung SCX 4521F All-In-One Laser Printer
Aug 18, 2010 | Canon L120 Fax Laser Printer
Mar 19, 2010 | HP Laserjet M2727nf Multifunction Printer
May 26, 2009 | HP Scanjet 8350 Flatbed Scanner
Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner
1,138 people viewed this question
Usually answered in minutes!