Question about Samsung YP-K3 MP3 Player

4 Answers

I plug it in but cant install the software to get it to connect help me please!

When i connect the device via the usb on to my computer it says found new hardware and comes up with the found new hardware wizard to install the software so i click the next button so it installs then it comes up with.

there was a problem installing the software
MTP Device

An error occurred during the installation of the device

The specified service does not exist as an installed service

thats what it came up with after the installation so i cant put music on it at the moment any suggestions of what i can do?

cheers XD

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  • 7 more comments 
  • hwutte Feb 10, 2008

    I have the same problem. I can't install it under XP

  • Anonymous Feb 15, 2008

    when i plug it in it says its charging but when i take it out the battery is low, plus when i try to install it the computer doesnt know what the helk to do. PLEASE help me.

  • Anonymous Mar 23, 2008

    MY **** DONT WORK IT WANT

  • davidwall May 09, 2008

    will not install drivers it says problem installing yp/k3 tryed differant usb port no good tryed installing media 11 no good my pc will not see my player tryed on differant pc found first time help

  • Anonymous Jun 20, 2008

    i cant install music because it says software not installd when i just installed it

  • xoxocutiiex3 Jul 29, 2008

    when i try to install my MTP device on my computer it says an error occurred during the installation of this device the specified service does not exist as a installed service

  • Anonymous Aug 03, 2008

    i plug it in but cant install the software to get it to connect help me please! problem, and notify you when a new solution is offered.

  • Anonymous Aug 05, 2008

    when i plug my mp3 player in the omputer doesnt recongnise it

  • Anonymous Sep 27, 2008

    when i connected the Samsung Yp-k3 to the computer is not reading

×

4 Answers

If you have at Windows XP sp2

check your control panel/system/hardware\device manager setting.

You will probably have a yellow mark next to one of the settings delete the option with a yellow mark against it. Disconnect your mp3 player and reconnect it to get it to be recognised.

If you dont have the lastes software for your mp3 player download the latest firmware/software from the samsung support website and install it first. Then connect your mp3 player.

Posted on Feb 15, 2008

I have the same problem but my xp is a genuine copy and has service pack 2 and is up to date any ideas?

Posted on Feb 14, 2008

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I too had the same problem. I am pretty sure it was because although I have Windows XP pro installed I don't have the XP service pack 2 installed. If you have a bonafide copy of XP pro I think you can download XP service pack 2 from the web. Unfortunately we could not download the service pack from the web as the person who sold us our computer had put a dodgy copy of Windows on it. What I had to do in the end was copy all my songs onto a friends laptop which is more up to date and then it was just a a matter of plugging the MP3 player into the USB hub (didn't even have to install the software) and copy and paste all the songs onto the MP3. I hope you have a friend with an up to date laptop or that you can download the service pack 2 from the net. After all this and finally having many songs on the player it worked for a bit but now I can't turn the darn thing on. Every time I plug it into my computer it lights up and says it is fully charged but once I unplug it, it has no response whatsoever when I try to turn it on. I am actually fed up with it and if you have a receipt and it is still under warranty I would try and take it back and get a more user friendly MP3 player.

Posted on Feb 11, 2008

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Do one thing throw your k3 because i also had a same problem

Posted on Feb 02, 2008

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