Question about Samsung SCX 4521F All-In-One Laser Printer

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Samsung SCX-4521 "Paper Jam 2" won't clear

My Samsung SCX-4521 boots up and always flashes this message. I've checked the paper exit area and can't see any thing that is jammed. I've looked both in the front and the back. Could it be that a senser is malfunctioning? Any advice is appreciated.

thanks!
Machine insists that there is a "Paper Jam 2" and I can't see any stuck paper anywhere. The problem started after there was an actual paper jam, which I believe I corrected. I have opened the front & back doors, pulled out the toner cartridge, pulled out the paper drawer, turned the machine off & on, etc. Can't see any paper anywhere, but the message persists.

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Hi there have you tried the door at the back of the machine as there maybe a piece stuck in the fuser unit. If not open the back door and check that there is a small black lever in the middle of the two rollers sticking up as this is the sensor arm that determines that there is a paper jam or not. If this is still there then the paper will be stuck just after the paper cassette within the paper path.

Hope this helps you.

Goodluck,
please don't forget to rate me as fixya..

Posted on Feb 01, 2008

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Samsung SCX-4521 "Paper Jam 2" won't clear


I had this problem too. For me the answer turned out to be the paper sensor in the back part of the machine, behind the little back door just under the top part of the machine. This sensor hangs down from a thin rod that runs across the width of the machine, and is held in place by a small spring that encircles the same rod that supports the finger. The finger had apparently gotten moved so the spring was dislodged from its proper place. I was able to rotate it around the rod with my finger & get the spring moved back to where it should be. This seems to have cleared the problem--I'm keeping my fingers crossed.

Jan 22, 2008 | Samsung SCX 4521F All-In-One Laser Printer

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