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Can't receive faxes

Our fax machine is ringing busy to incoming faxes. It is dedicated to faxes only. We are able to send out without problem?

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Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

Posted on Feb 11, 2008

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