Question about Sylvania 6719DC 19 in. TV/VCR/DVD Combo

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Tv IR Remote not working

Did you get my last message? I thought i would ask the master about this problem... What do you think? have any ideas? Thank you Jay

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  • Jay Henderson
    Jay Henderson Feb 04, 2008

    Well, now i have 2 questions. 1st one is i have an Wireless audio receiver and i can't seem to get my SSID on my wireless router to go thur and and allow my to get wireless streaming audio from my server. Got any ideas? It is called a "Slim Device" and i got if for my birthday. Anyhow, i am receiving signal, but doesn't seem to find the server all the time thur the WAP. HELP.

    Well work on this one first. Thank you ...Guru Jay. smiles



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What's that problem again? Sorry, I was so busy I haven't reviewed your problem..

Posted on Feb 04, 2008


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Hi Robert, my name is Cheri Torres and I work on the Social Media Team at DISH. It sounds like your remote is experiencing IR(Infrared) interference from your LG TV. You can resolve this issue by converting your TV1 remote to UHF(Ultra High Frequency) instead of IR. In order to do this you will need a UHF remote, the 20.0 remote is only an IR remote. Please email me directly at with your account number or phone number on the account so that I can look into getting a UHF remote sent out. Thank you.

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I have the same problem..

U can also tries cleaning the batteries polarities with some WD40.
Clean the IR LED for the remote,and the tv.

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Can I use the master remote for both TV's

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If the problem is the IR sensor, then the TV will turn on and work using the buttons on TV, but wont react to remote.

If instead the TV does not turn on all all , then the TV is on protection because of an internal fault , and must be tested and fixed by a technician.

Replacing IR sensor is not complicate, but t is not an user level operation.
The IR sensor is usually located on the front bottom side of the TV, therefore to replace it you need to remove the main board completely, and many other parts.
Additionally on many models the sensor is soldered to the digital board.

If the TV goes in standby, then it is in protection mode.

You can get parts below:

Appliance parts, electronics parts & more from

Encompass Parts Distribution

LCD/Plasma Electronic Replacement Parts: Plasma & LCD TVs, Appliances |

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If two remotes do not work. I would say the IR sensor on the front panel of the TV might be defective.
Can you provide an exact TV model number to try to locate an IR sensor part suppier?

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