Question about Epson Stylus Photo R300 InkJet Printer

5 Answers

Epson R300 "GENERAL ERROR SEE YOUR PRINTER DOCUMENTATION FOR INFORMATION ABOUT CLEARING THE ERROR".

"GENERAL ERROR SEE YOUR PRINTER DOCUMENTATION FOR INFORMATION ABOUT CLEARING THE ERROR".
Can anyone help me sort this?

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  • 8 more comments 
  • Anonymous May 02, 2008

    Ya same problem. I just printed last night and it was fine. What gives.

  • deanart May 21, 2008

    general error. documents for information about error. that what i read every time i open my printer.

  • Bpricemm May 24, 2008

    Yes, General error when i start to print - message says Clean possible paper jam or turn off and restart. The paper feed works . There is nothing inside blocking the printer paper. Red Light come on every time i try to print. I've had the printer for about three years . I started using Re Manf. Ink from Printpal. Did this cause the problem . What is a solution - I just starting to have the error message and now cannot use the machine at all as I keep getting general error or fictitious paper jam messages !

  • the hinge Jun 09, 2008

    how to rest service required on my printer

  • heirloomph Sep 04, 2008

    I have an epson r2400 printer, and I have been refilling original epson cartridges and resetting chips. The printer tells me there is a paper jam, when the paper fed fine. This happens a couple of times, then the red lights flash and I get a general error message. If I turn the printer off for a day, it will work again. Any idea what is going on?

  • Anonymous Oct 14, 2008

    CLEARING l'erreur

  • Anonymous Jan 22, 2009

    The printer won't print and it says see printer documentation for clearing the error but I have no documentation. How do I make it print again?

  • signshop828 Jan 27, 2009

    That did not work.. what next ???????????

  • Anonymous Mar 25, 2009

    My printer says the same can anyone help please bacuse i've tried the turn off printer then hold power maniente and stop button but it dosent work please HELP!!!!

  • Anonymous Mar 25, 2014

    General error ststus so i wana Epson T13 Restter Software please help me

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In my r300 epson printer general error appear . How can i remove or clear this error from my printer lcd

Posted on Apr 27, 2009

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la solución es muy fácil.... tienen que bajar el cabezal, y limpiar el sensor que esta al lado izquierdo del carro,, el cual censa el papel,, lo limpian, y revisan los buses de datos del cabezal que no estén con residuos de tinta, ensamblan nuevamente y listo, la maquina se desbloquea...
jayersteven@ingenieros.com Cali Colombia

Posted on Mar 23, 2010

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Turn the printer off. Open up the cover and check for any obstructions inside the printer. Double check if the ink cartridges are properly plugged in and the tray cover is closed. Turn the printer back on. If you still see the error message, it means that you are having a hardware issue. Then try to contact Epson Technical Support.

United States
Phone Number: (562)276-7525
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)

Canada
Phone Number: (905)709-2567
Hours: Mon.- Fri. 6AM-6PM (PT)

Posted on Feb 07, 2008

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My printer epson styles tx550w does'nt print,please help.

Posted on Dec 24, 2010

Turn off printer. And press stop, maintenance and power bottom
at the same time.

Posted on Feb 17, 2008

  • 2 more comments 
  • salesasirila Jun 25, 2011

    Thanks alot that fixed the problem I had with the printer

  • sunnynomore Mar 07, 2013

    Problem fixed in a few seconds......best advice ever!!!!!!!!!

  • sunnynomore Mar 07, 2013

    Problem fixed in just a few seconds.....great advice!!!!!

  • Melanie Oliver
    Melanie Oliver Mar 04, 2014

    Best Advice!!! Problem solved

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1 Answer

How do I clear the general message: See your printer documentation for information about clearing the error?


Give this a try
***Manually clear the print queue***
1) Open the "Services" panel. The easiest way to do this is click "Start" and type "Services.msc" (no quotes) in the search box.
2) Scroll down the list of services to find and select "Print Spooler". Click "Stop" in the left panel.
3) Open Windows Explorer ("Computer" in the Start menu). Navigate to the spooler directory (typically "C:\Windows\System32\spool\PRINTERS") .
4) Delete the files in the directory.
5) Go back to the Services panel and click "Start".

Dec 13, 2015 | Epson Stylus Photo 925 InkJet Printer

1 Answer

The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual


Everything you need; manuals, drivers and interactive guide can be found here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=26322&infoType=Overview


Below are two possible soultions for a General Error:

1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

  1. Turn the printer off.
  2. Open the printer's cover.
  3. Gently remove any jammed paper or other obstructions from the paper path.
  4. Close the cover and turn the printer back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the printer.

2. When a General error message appears in the display on your printer's control panel, the print head may not be able to move back and forth freely.

If your printer's ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps:

Turn off the printer.
  1. Open the printer's cover.
  2. Press the ink cartridge cover to make sure it is completely closed.
  3. Close the cover and turn the printer back on.
Before considering other options you might to try unplugging the printer from the power supply; give it 5 - 10 minutes before plugging back in and restarting.

Hopefully this will help resolve the problem. :)

Dec 09, 2010 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Hi i have turned my printer on and on the control panel it says general error see your printers documentation on clearing the error but it dosent say how to clear a general error


First see if their is a newer driver available, then  Reinstall your printer and software. This is the printer model I am presently using. If this doesn't cure the problem write back, ok? 

Feb 01, 2009 | Epson Stylus Photo R300 InkJet Printer

2 Answers

The led screen shows genera error


you need to reset your printer try doing this
  • Press and hold “Stop”, “Maintenance”, and “Power” buttons for about 10 seconds. A message will come on the screen saying counter is reset and to turn the printer off. The R200 and others don’t have a screen so just wait until the 10 seconds is up.
  • Turn the printer off, unplug the power cord. Wait about 1 minute and power the printer back up. The counter will be reset. That’s all there is to the reset procedure.

Nov 24, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers

General error - see your printer Documentation for information about clearing the error.


I solved the problem .. during the ignition printer I inserted a sheet of paper in the printer (side cartridge) while the rollers running. the printer has expelled the sheet and the problem is solved

Apr 09, 2008 | Epson Stylus Photo 925 InkJet Printer

2 Answers

Epson stylus r300 priner


when i thurn printer on it says general error see your printer documentation for information about clearing the error

Dec 22, 2007 | Epson Stylus Photo R300 InkJet Printer

5 Answers

Printer stopped printing. Error message


Thjis is indication the Waste in collector pades need changing eventually.- but no now. you have plenty of warning
Reset Epson R300/200
press three buttons to reset the counters
The buttons are "STOP" "Maintenance" and "POWER"
or down load the epson utility www.ssclg.com and use the reset counter feature

The printer will sound like its going to blow up, but thats normal.

You can do this about 5 times before your printer starts to piss out ink over the table because the Waste Ink Ink Pad is full

To avoid eventual flooding go to rear of the machine- remove the little door and rake around for a small plastic pipe buried under some padding under the left side.
Fix to this a thin piece of ploythene tube[Fish tank air supply], extend it to our side the machine and place in a suitable container to collect the waste ink..

Nov 21, 2007 | Epson Stylus Photo R300 InkJet Printer

3 Answers

Epson r300 printer


step1..............switch on
step2............press+hold stop,ink,power buttons untill printer switches self of
step3............switch back on and problems should have gone

Aug 21, 2007 | Epson Stylus Photo R300 InkJet Printer

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