Question about Xerox DocuColor 12 Printer
Some time the document backgrond is dark blue ,the copy appears to purple colour output or if i do photo repeat the image of a person come yellowish
I would really recommend a service call.
There is a procedure called Max Setup that has to be run from a service laptop.
What it does is first adjust the white reference point on the machine, then used a test pattern to correct any color errors that are remaining.
The only other thing to do is power off and power in the machine and make the software reset and go through a startup setup
I highly suspect you need to have the proper setups done.
You may also have a bad imaging unit or transfer unit.
I doubt anything routene you can do will correct it.
Posted on Feb 01, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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