Question about Dell 924 All-in-One InkJet Printer

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Cartridge slamming Whenever I try to get my printer to print or turn the printer on and off the cartridges slam back and forth really hard. The message reads "carrier jam". I have tried to open it up and readjust the cartridges but it does not work! Help......I am almost ready to give up!

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  • Anonymous Feb 03, 2008

    when ever i turn my printer on the cartridge slam really hard back and forth and says clear the carrier jam then turn it on.I don't know what to do.

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That is exactly what my husband figured out after taking the whole thing apart. Fortunately, he was able to repair it and it is printing again. Thank You for sharing!

Posted on Feb 06, 2008

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I have a Dell 924 and the SAME thing is happening to me! it is probably because something called the cartridge band has disconnected. it is actually a thin small clear band that connects to either side of the inside of the printer to guide the cartridge. Unfortunatly, if you don't still have a warrenty with Dell to get it fixed or replaced, you might have to buy a new one or fix it yourself. :(

Posted on Feb 06, 2008

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1 Answer

When printing it starts to print then the cartrideges slam back and forth then it errors


Open the printer cover and access the cartridge area. Remove the cartridges. Check the transparent strip(encoder strip) and make sure it's not unseated from its position. If it is, - Switch off the printer. - Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right. - Place an index finger on the encoder strip on either side of the cartridge carrier. The encoder strip is a clear strip running the length of the printer, above or behind the cartridge carrier. - On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot. - Then lightly press the strip first to the rear and then forward, if necessary.
Try to print again.

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When i turn my printer on, the ink cartridge carrier zooms back and forth really fast, slamming into each side. The printer shows a paper jam, but there is no paper in it. Also, when the cartridge...


OK, it sounds like a defective printer that needs to be reset.
Unplug the power to it and replug the power back in to see if it stops doing this.
---
Read over the following paper jam link from hp.com. It might help you get the paper jam indicator to not light up:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00697&tmp_track_link=ot_faqs/top_issues/en_us/buu00697/loc:6&lc=en&dlc=en&cc=us&product=90764

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Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?


Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

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Cartridge slams


That piece of plastic that is out of the machine helps the print head to know where its at on the paper think of it as a guide of a sort you may be able to place it back in.I wouldn't turn the printer back on until the part is put back in you may damage it beyond repair.

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Printhead


"Carrier stall" Error and the Carrier Slams in the Printer ID:ENUS12078 null.gif null.gif null.gif
If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.
  6. If the problem persists, you may need to contact Lexmark Technical Support.

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1 Answer

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Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

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4 Answers

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I get error 1200 and print carrier stall.  The carrier moves fine when I turn it on, in fact it slams to the right!  Will not print at all!

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