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Posted on Feb 01, 2008
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Phaser 4500 When I print I get a communications error after the print job has finished. Although the device does print it always give this error. Is there anyway to getting around this nigling issue?.

  • Anonymous May 22, 2008

    I have the exact same problem, mine is a Phaser 8500. Cannot find anythingin "help" files.


    A Little leery of reinstalling firmware - printer is at work, not mine. 


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  • Master 2,072 Answers
  • Posted on Feb 01, 2008
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That is most likely not an issue between your computer/network and the printer.
The majority of those errors, I would say 99 percent are internal to the printer.
The components within the machine are not communicating, example, the main processor is not seeing the motor running at the right speed, The network board is not communicating with the main processor.
You can remove the covers, MACHINE UN PLUGGED, and disconnect and reconnect plugs and connectors.
You can try going on Xerox.com and downloading and uploading to your printer the Firmware,( AKA Printers internal software) and eliminate any software corruption that may exist in the printer itself.
If you can, make a note of any codes displayed. If you scroll through your menus, you will find a section of fault codes.
If you would like, list them, post them here and I will look them up and give you a more reasoned idea of the problem.

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When we print to Xerox Phaser 6180 the print job prints the first page from tray 2 and then wants tray 1 loaded with paper to finish the print job. The paper in tray 2 is 8.5 x 11 the same that is...

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Two sided is set to off and can't get it to change

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Please help. The device prints once and then stops printing until restarted. This process continues between every print job. The message printed out from the printer is as follows: ERROR:...

This is a corrupted Postscript error.
Possible solutions are, reload up to date driver and/or firmware. Go to Xerox website address below for drivers and firmware.
http://www.support.xerox.com/support/phaser-4500/downloads/engb.html?operatingSystem=winxp&fileLanguage=en_GB
This could also be a program specific problem, try printing from another software package.
Finally, you could try an NVRAM reset. Go to 'Troubleshooting', 'Service Tools', 'Reset NVRAM'. WARNING, before performing an NVRAM reset, print out a configuration page. 'Information', 'Information Pages', 'Configuration Page'. This print out will give you all the printers settings, including your network settings, which will be lost through the reset. You will need to re input them through 'Printer Setup', 'Connection Setup', 'TCPIP'.
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I have a networked xerox phaser 4500. I am trying

This notification is actually controlled in Windows... In XP, follow these steps...
  1. From the Start menu, choose Printers and Faxes. Windows displays the Printers and Faxes window.
  2. Within the window, choose Server Properties from the File menu. Windows displays the Print Server Properties dialog box.
  3. Make sure the Advanced tab is displayed.
  4. Make sure the Show Informational Notifications for Local Printers check box is cleared.
  5. Make sure the Show Informational Notifications for Network Printers check box is cleared.
  6. Click OK.
  7. Close the Printers and Faxes window.
For Windows Vista, it is more complicated...
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows To disable balloon tips in the notification area, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate the following subkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
  3. Right-click the right side pane, create a new DWORD value, and then name it EnableBalloonTips.
  4. Double-click EnableBalloonTips, and then give it a value of 0.
  5. Close Registry Editor.
  6. Log off Windows, and then log back on.
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Hi, my name is Gabriel and I have the Xerox Phaser 4510, I would like to know how to print one page for both sides? Thank you

There ia a duplex unit that you could buy and attach to the machine.
Alternatively when you select "Print"
Select the option to print pages in the range "odd pages
When the job is finished place the printed documents in the manual paper feed and select "Print" again and the option to print all the even pages.
You will also have to check a box to print pages in reverse order or vice versa depending on the order the first batch were printed.
A bit of trial and error might be required before you get the correct solution. Hope this helps??
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Checkthe paper size (paper,driver,etc)
try printing from the bypass tray
try printing an internal test page
try printing the usage profile (internal) this may give you a fault code
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