Question about Creative Labs Zen Touch MP3 Player

4 Answers

Will it display 'new hardware found' when u connect the player to the PC?

Hi,
I own creative zen v plus.FB the queries
will it display 'new hardware found' when u connect the player to the PC?
my pc is not showing 'safely remove hardware' option to unplug the device.. Why?
What is the procedure to unplug the player from PC?
Thanks in advance..

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  • mayur11 Mar 06, 2008

    it connects i can transfer songs but i cannot safely remove hardware

  • Anonymous Apr 17, 2008

    I'm having trouble disconnecting a creative zen (4gb).there's no icon in the tray.I used the run command prompt to bring up the "safely remove hardware box,it's empty.I'm getting conflicting information on forums saying it's okay to pull the usb,and from others it's not.I DON'T want to wreck it, as it belongs to my mum.

  • Anonymous Jan 27, 2009

    i have same problem to creative zen .i need drivers

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The Creative Zen V doesn't appear to adhere to normal USB device standards. As far as I can tell, all you have to do to remove it from your computer is unplug it, providing there is no data transfer occurring at said time of removal.

Disclaimer: Please note, I cannot be held responsible for any information loss or hardware corruption that occurs following users taking my advice regarding MP3 players or general technological solutions. All advice is followed at user's own risk. By reading this you are now subject to my terms and conditions. I know where you live, where you sleep, where you work, and where you work. I know your favourite flavour of ice cream, your dog's brand of flea shampoo, and the field in which the cow that was killed for your leather shoes was reared. This means YOU.

Disclaimer2: Please ignore the last 60 words of the above paragraph, they are not intended to be taken seriously.

Posted on Nov 07, 2008

Ctf1800 please before posting learn to read
Idiot

Posted on Jun 15, 2008

But the problem is my PC is not showing such "little green arrow that says safely remove hardware". what could be the problem

Posted on Feb 02, 2008

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The procedure is to go to the tray on the bottom and click on the little green arrow that says safely remove hardware once that comes up click on the zen and then it will tell you to remove.

Posted on Feb 01, 2008

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My creative zen player used to connect to pc now it dosent


my pc stopped detecting my zen. i tried and tried on all different pcs and nothing would pick it up. couldnt even get the battery sign on the zen. thought it was knacked. then one day i plugged it in again, got distracted and walked away. when i came back about two hours later, it was detected and charging. thought maybe that it was so flat that it had to charge a wee bit before it could display anything or the pc could find it. i dont know, dont know much about these things. just a thought

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My creative zen v plus is not detected by my pc when connected it


I had problem like that, i m afraid the only solution is to reload firmware - you can do it on your own (try to hold play button and turn it on, menu should appear, choose reload firmware, but you need your comp to detect player to do it i m afraid) anyway, i found pro to do it for little money :p if your zen is new creative service should do it for you for free

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Help my creative zen v plus freezes and wouldnt start up.


**** YOURSELF AND THEN TRY TO TURN IT ON IT ACTUALLY WORKS ... DON'T BELIEVE ME GO DO IT

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Creative Zen 32GB player wont display music files in Creative Media Explorer


Update the firmware, available at support.creative.com:

Creative Zen

Try another PC or another USB port
Make sure the hold/lock is not engaged

Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html


Creative Zen – Formatting

Step by step instructions for formatting a player

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

-Tha Mp3 Doctor

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How to charge my creative zen mp3 player


Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

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1 Answer

Zen plus 2GB


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Feb 11, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My creative zen v plus is not detected by my pc when connected its screen has reddish lines neither it is shutting down nor it is working


Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option


This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

Jan 05, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Does not power on even after firmware upgrade


You need to get a needle and hit the reset hole on the player.
There is a setting, I think, under Photo/video settings. VideoOut - set that to OFF or change it. The screen will stay on.

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hi,
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