Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Paper stuck up

Paper is stuck while tsking out paper part ot stuckup and the machine does not respond for printing

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Hi,

Hope this will give you hints. When is the paper got stucked? Both paper feed pick-up section or paper out section and even paper stopped on the middle of this two section mechanically may happen any time, you may refer to troubleshooting guide manual of your machine. Well, for procedural troubleshooting first thing first you need to check if there are old or part of paper got stucked or remained on mechanical paper path like rollers, flatten fitters, gears, etc.. Also, If you can locate the sensors from taking-in and out of paper; for infra or laser type sensors; clean it by brushing gently, and for lever sensors; check if not dislocated (it should bounce back when you pushed it). Sensors however built to last but in some case may give us trouble. Other complicated paper stucked problem caused by defective solinoid transformer, heat fuser and press rollers section.

Best regards,
Rosener Guyano

Posted on Feb 02, 2008

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