I lend out my phone to someone else but now it a appears the they have forgotten the security code that the had input. i have tried to use the master code given by many websites but none is working. maybe i dont know how to use the master code (3536136226) given after i used my imei (355549017323731) please help
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You could try inputting random codes until it asks you for a PUK code.
Then you'll need to call your carriers help line and ask the representative for the PUK code. (You should have a pen and paper with you for this)
Then enter the codes you've been given, and that should reset the security code, allowing you to use the phone normally.