Question about Samsung SCX 4521F All-In-One Laser Printer

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Can't scan and copy from computer

I own a brand new samsung scx 4521f but i cannot scan and copy from my computer. i am using a parallel (printer) to usb (laptop) cable. everytime i try to scan or copy the computer will not recognize the scanner

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Why can't you use a regular USB printer cable instead? Those conversion cables are not the most reliable or compatible solutions.

Posted on Mar 08, 2008

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Hi,

Sorry to have missed your initial posting...

In any case, to my understanding, this particular printer is likewise capable of USB connection. Perhaps you can try connecting it pure USB and go through the installation again. this might simplify interface and communications between notebook and scanner/printer.

If for some reason you would want to retain Printer/Parallel to Notebook/USB, you need to check your Imaging Devices in the notebook's Device Manager and verify that all drivers are installed for the Samsung SCX-4521F. There should be no yellow or red marks. If there are or if the Samsung SCX-4521F instance is not present, you may need to reinstall using the Add Hardware Option in the Control Panel. You may need to manually select the imaging device/scanner. This holds true if you are using Windows XP.

If you are using Vista, you may need to download all the Vista drivers from the Samsung website. Further, pls be informed that to my knowledge, Vista has certain issues with USB ports. Microsoft has issued a patch/update specifically for this concern. It may be downloaded from here or here.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

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