Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scanner module. scan module tries to keep moving even at the end of its travel limit.

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  • lucakr Feb 02, 2008

    Same problem here, I don't now what to do

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That is clearly a hardware issue with the machine..either there is an issue with the movement of the rod or firmware of the machine is corrupted.
Machine needs to be replaced.

Posted on Feb 09, 2008

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What does the trouble code c-6102 mean


C6102 Drive system home sensor malfunction
• The scanner home sensor is unable to detect the scanner located at its home position.
• The scanner home sensor is unable to detect a scanner even when the scanner motor has been driven to move the scanner over the maximum traveling distance.
• The scanner home sensor detects the scanner when the scanner has moved the maximum traveling distance from the position, at which it blocks the scanner home sensor.

Obviously something wrong with the scanner, could have possible come off its rails or if you're lucky,

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I cannot unlock my scanner? Dell 1815dn


The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Jul 26, 2010 | Dell 1815dn All-In-One Laser Printer

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Scan was not successful


Try a new USB cable. Directly connect the printer to the computer if using a hub or print server. Try plugging the unit into a different USB port. Scanners require bi-directional communication with the computer and are much more sensitive to anything that may interfere with that communication.

Do you hear any sounds that indicate that the light source is warming up and moving in the unit? Check if the scanner has a travel/shipping lock and unlock it. If it isn't moving, then you may need to service the unit.

I hope this helps.

Cindy Wells

Apr 02, 2010 | Lexmark X9350 All-In-One InkJet Printer

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Every time I try to batch scanning on my Pixma MP530 I get a vertical line running through the page. I've cleaned the platen glass, the inner side of the document cover, the transparent sheet (I even...


When using the ADF to scan multiple document the scanner assembly stay stationary and the paper is fed across it. Where the scanner parks for this there is something between the scanner and the document, likely on the glass. Often there is a small strip of glass on one end of the scanner bed. Clean here if there is one, otherwise look around and I'm sure you'll find it. Remember, never spray cleaning solutions directly onto the glass, always onto a cloth or towel first. The scanner has a calibration strip that can be damaged otherwise.

Feb 05, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

My Visioneer 8650 flatbed scanner with auto document feed gives a message when I try to scan a document, telling me to move the switch on the bottom from the "locked" to "unlocked" position. The lock is...


Actually a very common problem. Try the following:
1. Power down then re-power up the scanner.
2. Try slightly moving scanner. Sometimes a small change works to fix.
3. Change one of your scan setting to flatbed scan (not adf). Do a test scan under this setting. This will usually kick start scanner unit to unlock.
4. Last resort, by does also work...give it a medium slap on the side, sometimes unjams the scanner light.
5. Super last resort, power down over night, it almost always works the next day. (could be that lock up is heat related to scan lamp, dont know but just a guess).
Excellent scanner, so worth the effort to try these fixes.

May 22, 2009 | Printers & Copiers

1 Answer

Scanner only scans black


try cleaning the scanner glass(both on the scan bed as well as the scanner glass on the automativ document feeder).then you can align thye printer from the front panel menus...if it stll does not work then You can try a reset on the printer using the # and the number 6,holding them down while plugging in the power cord at the back of the printer.if it still does not work then you can try the same with the # and the number 9.If it still does not work,get your printer serviced.

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1 Answer

MP 160 Cannon Printer Won't Scan


try checking if you have completely installed all the drivers for your printer. scanning and copying dont usually needs drivers because you can do that even without a computer. but scanning requires your scanner to be read by your pc. try checking for the scanner driver from the cd that came from your printer.

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HP PCS 2510 Scanner module keeps running


Please follow my steps:
1. Make a ring, which is 5mm high and 1/3 cut so that it can be mounted at the far right end of the rail bar where the scanner module sliding back and forth. This can help get the none-stopping scanner out of the trap!
2. Do the Semi-Reset opreation. Then you can see the healing result!

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1 Answer

Scanner locked.


Normally that is an issue with the ribbon cable from the scanner to the main board if the latch is in the correct position.
I would securely reseat that cable, bias it somewhat upward.
Check the ends of that ribbon cable to be sure a portion of the silver print isnt pealed back.
No reset code for that. The scanner may have failed also. The sensor inside the scanner may be bad.
You can try going to the Xerox.com site under drivers and downloads and load the newest firmware. But I doubt that is an issue.
Only other thing i could think of would be the scanner not returning to the full home position due to an obstruction.
Or the scan head itself being out of the rail latch, or even the end of the scan head could be broken, not scanning straight.

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2 Answers

Scanner is not working


Hello! greetings of the hour. I'm having problem with mine printer Hp psc 2210 all in one,the is that when ever in pluge it in it does'nt work at all .all it does was the light inside moves just an inch and stay OR hold in one place and beings to make some niose but the motor will keeps moving the belt but not the pannel that carrys the light and of cause the light it self will be also on .
so please tell me what might be the problem. i repect the whole mechine will be on but the pannel that moves from one end to another end will be just still as if some thing was holding him not to move.
Thanks and i'm looking forward to hear from you. bye......Rui

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