Question about Altec Lansing VS2121 Computer Speakers

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One speaker not working

I turned the volume (on the computer) down to nothing, then increased it again, and only one speaker came back with sound. The other speaker has a hissing sound when you put your ear to it, but no music comes out of it!? Have worked fine for 2 years, so can you please tell me what might be the problem?? I have unplugged and retried to no avail. Hope you can help! I have had a pair of Altec Lansing VS2121 speakers for about 1-2 years and have worked great. Until one day I had turned on my comp and only one speaker was working, weird part is that the none working speaker is the one that has the controls on it (volume, head jack etc.) my problem comes when I attempt to open it up to see what exactly is the problem, there doesn't seem to be a way to open it without breaking it or if its just all glued together. There are no screws that keep the cases closed just a little grill looking thing covering the speakers which have 4 screws but cant get to the volume controller part. If anyone has opened one up or has any suggestions please let me know. Thankyou much.

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  • Anonymous Feb 15, 2009

    i have 4 speakers 2 of them are not working


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I called Altec Lansing Technical Support:

Altec Lansing
535 Route 6 & 209
Milford, Pennsylvania 18337-0277
T. 866-570-5702
T. 570-296-4434
F. 570-296-6887

They stated that the case is not made to be opened (Great Design...NOT!) They suggested I remove the sub-woofer cable and clean the pins with alcohol. Of course, you should remove the AC plug first.

One other suggestion I would make as a last resort, for this and other problems. With the unit unplugged, pull off the Volume Control Knob, and the sfx knobs.  Spray electrical contact cleaner in the openings, and hope it reaches the dirty areas.

Make sure all the cleaner has evaporated before reconnecting the unit.

Good Luck

Posted on Feb 13, 2008

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Jjohnmith

First things first:
1) check your speaker for good connector, and all is working is playing fine.
2) check if your warranty covers one SPK. or RMS
other than that ,
Good Luck

Posted on Feb 01, 2008

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