Question about Altec Lansing VS2121 Computer Speakers
I turned the volume (on the computer) down to nothing, then increased it again, and only one speaker came back with sound. The other speaker has a hissing sound when you put your ear to it, but no music comes out of it!? Have worked fine for 2 years, so can you please tell me what might be the problem?? I have unplugged and retried to no avail. Hope you can help! I have had a pair of Altec Lansing VS2121 speakers for about 1-2 years and have worked great. Until one day I had turned on my comp and only one speaker was working, weird part is that the none working speaker is the one that has the controls on it (volume, head jack etc.) my problem comes when I attempt to open it up to see what exactly is the problem, there doesn't seem to be a way to open it without breaking it or if its just all glued together. There are no screws that keep the cases closed just a little grill looking thing covering the speakers which have 4 screws but cant get to the volume controller part. If anyone has opened one up or has any suggestions please let me know. Thankyou much.
I called Altec Lansing Technical Support:
535 Route 6 & 209
Milford, Pennsylvania 18337-0277
They stated that the case is not made to be opened (Great Design...NOT!) They suggested I remove the sub-woofer cable and clean the pins with alcohol. Of course, you should remove the AC plug first.
One other suggestion I would make as a last resort, for this and other problems. With the unit unplugged, pull off the Volume Control Knob, and the sfx knobs. Spray electrical contact cleaner in the openings, and hope it reaches the dirty areas.
Make sure all the cleaner has evaporated before reconnecting the unit.
Posted on Feb 13, 2008
First things first:
1) check your speaker for good connector, and all is working is playing fine.
2) check if your warranty covers one SPK. or RMS
other than that ,
Posted on Feb 01, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 30, 2014 | Panasonic Toughbook CF-30 Notebook
Feb 26, 2014 | Sony Audio Players & Recorders
Feb 13, 2013 | Computers & Internet
Jan 25, 2013 | HP Compaq Presario C769US Notebook
Jun 29, 2011 | Car Audio & Video
Aug 26, 2010 | Acer Aspire One PC Notebook
Apr 03, 2009 | Logitech Z-2300 Computer Speakers
May 07, 2008 | Logitech Z-5300 Computer Speakers
Aug 29, 2007 | Harman Kardon SoundSticks Computer...
1,378 people viewed this question
Usually answered in minutes!
Level 3 Expert
Level 2 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: