Question about Canon MP610 Photo All-In-One Printer

1 Answer

Canon MP610 I Live in Goa, India. I am a British ex pat and bought the printer 3 weeks ago. The machine stopped working after 9 prints of 6 x 4 pictures. The report I get is 'Cartridge not recognised.' The dealer gave me Canon, Indias freephone number. I live in smal town, population around 1500 and 3 miles from the nearest town. I am told that their onsite service cannot be offered as they have no agent in the area.(They have one 3 miles away.)and I must return the printer to tha supplier and they will visit his office to repair. This does not constitute onsite service. I am 72 yrs old and the machine in it's original packaging weighs 30KG plus. Too much for me to handle. Can you offer any suggestions. PS I payed IRs16000 for the machine,(Thats about $422)

Posted by on

  • ratherdance Mar 02, 2008

    I have the same problem here in the US, an error message U140 saying that the "following ink tank cannot be recognized"  and showing the smaller Black cartridge # 8.   We've tried removing it, putting it back, restarting and the same error message keeps coming up.  

  • Anonymous Oct 22, 2008

    My paper feeder also will not feed paper through the printer..ARGG!!



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 76 Answers

This is due to the cartridge. What happens is the chip goes faulty and the carriage unit can not read the chip so it doesnt know what is in the machine.

On the cartridges they have a serial number on the back of the cartridge if you hold it in the right light you will see it. The old version is 2xxx xxxx but the new version will start with a 3 or a 5. These cartridges should always work.

If you are funning refills then this would cause the problem as well.

As of where you live the only think i could say is to maybe look for a new cartridge and this should get rid of your fault.

Hope this helps

Posted on Oct 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Canon pixma mp610 cant delete the printing queue or print

This is not the fault of the printer but windows. Open the Control Panel, select Devices & Printers, find your printer, click on it, select Delete Print Queue. Problem is fixed.

Jan 07, 2013 | Canon PIXMA MP610 InkJet Printer

1 Answer

I've purchased my canonE500 a week ago.......colour copy's not good

Try with the adjustment settings either in the printer or in your system. If the print quality is still low, Replace the printer. You may have warranty replacement.

Oct 27, 2012 | Canon Office Equipment & Supplies

1 Answer

I have a Canon MP610 printer and am getting an error message 6A00. I have tried moving the carriage but nothing seems to help. Any suggestions?


1. Turn off the printer

2. Open cover

3. Print head and cartridges manually move to the left

4. on the extreme right is a white plastic cover is visible, which is attached to a spring

5. Clean the cover carefully (no chemicals, not wet) and gently push it back (it clicks) and remove any impurities -> the black collecting sponges for the storage of the print head can see

6. Print head and cartridges manually back to the right move

7. Turn on printer

If the above steps does not fix the problem, Click on the link below to check the forum for more details on resolving the issue.
Canon Mp610 Error 6A00


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 05, 2011 | Canon MP610 Photo All-In-One Printer

3 Answers

User manual printer mp610 wanted

Canon pixma mp610 is one of the best All-In-One printer which can turn your home in to an office. It has 4,608-nozzle print head and can print 4" x 6" photos with spectacular 9600 x 2400 color dpi resolution which is its maximum resolution. It takes some around 21 seconds for the same. canon pixma mp610 also has a provision for the memory cards. You may preview the images in the 2.5" TFT display.

Apr 08, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

I replaced the cyan ink cartridge. The printer accepts that the cartridge is full but prints with no blue. I bought another new cartridge and have the same problem.

It sounds like you need a new print head. You can find them online for around $75.00 each. I've had very good luck with Precision Roller. Do a google search for "canon mp610 print head".

Feb 06, 2010 | Canon MP610 Photo All-In-One Printer

1 Answer

Same problem

Canon has 1 year warranty on all their printers, should be repaired at no charge to you. You can call 1-800 OKCANON and they will locate the nearest shop for you...

Jun 24, 2009 | Canon MP610 Photo All-In-One Printer

4 Answers

Canon MP610 out of black ink

Cannon Pixma MP610 - when the black ink is empty and you receive the replace ink message, then hold down the "cancel" button for 5 seconds or so and it the printer automatically bypasses the problem. It does work but Ive had mixed success in terms of the print quality when doing this.

Mar 26, 2009 | Canon MP610 Photo All-In-One Printer

1 Answer

I have a paper jam with my MP610 printer its the rear feed tray i got the paper out intact (1 piece) it still tells me there is a jam. Is there a sensor i may have tripped? I bought the printer 3 weeks ago

My hp laserjet 4250n was working perfect but when i give above 50 number of print it's start to use it it gives messege says paper jam in 13.01.00 help me how to fix this problem

Sep 15, 2008 | Canon Office Equipment & Supplies

1 Answer

I want to connect via a bluetooth bu20 a canon pixma mp610 printer to a playstation 3. the ps3 recognizes the printer but will not rgister the passcode. I am caught between sony and canon. can you help.

Issue: How do I access / change the bluetooth settings on the printer?
Solution: Change the machine settings (MP610)

Change the machine settings Instructions to change the settings on the machine. Displaying each setting screen
  1. Press the <HOME> (A) button.


  2. Use the Easy-Scroll Wheel (B) or the right / left arrow to select [Settings], then press the <OK> button.

  3. Use the Easy-Scroll Wheel (B) or the right / left arrow to select [Device settings], then press the <OK> button.


  4. Use the Easy-Scroll Wheel (B) or the up / down arrow to select the item to set, then press the <OK> button.


    < 1 > Print settings

    < 2 > Wireless print settings

    < 3 > Bluetooth settings

    < 4 > PictBridge settings

    < 5 > Other settings


    < 6 > Language selection

    < 7 > Reset setting

  5. Use the Easy-Scroll Wheel (B) or the up / down arrow to select the applicable one from the list, then press the <OK> button.

Print settings
< 1 > Prevent paper abrasion
Use this setting only if the print surface becomes smudged.
Note: When continuing to print with this setting, excess ink may smear inside the machine. After printing is completed, return this setting to OFF.
< 2 > Extended copy amount
Select the amount of image that extends off the paper when printing in borderless.
Note: When setting LARGE, more amount of the edges of an image is reduced.

Apr 28, 2008 | Video Game Consoles & Games

Not finding what you are looking for?
Canon MP610 Photo All-In-One Printer Logo

235 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2098 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides