My sansa clip freezes on me when its on the refreshing data mode ive tryed pluging it in when i put it on hold and push the center butten but that did not work it pisses me off cause i just got it 4 x-mas thanks
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This happens often with Sansa Media Players, your best bet is to delete all your songs off the device, then re-add them again. But this time have your device on hold, which is having the switch at the top of the device pushed to the right side. This will make sure nothing happens while the device is syncing.
I actually called the 800 sandisk number and the guy was helpful (after some annoying personal questions).
Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT!
But you will be able to use it again. I was assuming all my stuff was
gone, it was just copies from my computer anyway.
This worked for me and now I just have put my music back on it.
Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!
The simple answer is to edit the genre data of your hard rock songs from "Hard Rock" to "HardRock" (remove the space). This sounds stupid but it causes the e280 to freeze during the refresh database phase after writing songs to the device.
I've also noticed that some genres are renamed from what they actually are. Soul, for example, shows up as Punk in the genre list of the e280. Southern Rock displays as Comedy. Mine has version 3.01.11 firmware. I renamed "Soul" to "Soul-" to get rid of the Punk tag, and "Southern Rock" to "SouthernRock" to get rid of the Comedy tag. "Ballad" shows up as "unknown" so I change it to "SoftRock" to solve that issue.
I haven't tried other genres so if you don't have any hard rock songs on your player, try renaming the genres tags to something else to see if it solves your problem.
Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.