Question about iRiver H10 MP3 Player

2 Answers

H10 iRiver frozen

When turned on "system files missing" showing can't play music, scroll thru menu or even turn off (without removing battery). have tried upgrading software using suggestions from this site with no joy. Any thoughts? help...

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  • nicolazoe Feb 01, 2008

    Hi, I did as you suggested and have still got 'system files missing" message showing. Still wouldn't turn off or do anything. Have tried to turn off by removing battery but still got the same message. When I upgraded the firmware and re-formatted it all seemed to go OK but it does not seem to have worked. Any other ideas?

  • nicolazoe Feb 01, 2008

    Thanks
    did as coolguy suggested... no joy. I am thinking you are right... may need to return to iRiver.

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2 Answers

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  • 3,422 Answers

Hi,

Take the battery off, wait 10 seconds and put the battery back on. Then attempt to connect to the iRiver firmware updater in emergency mode. Then use the recovery tool, which will erase everything on the player and re-format the drive.

Should result in a good-as-new player.

Goodluck,
Don't forget to rate me as fixya..

Posted on Jan 31, 2008

  • 2 more comments 
  • Priya darshan Jan 31, 2008

    fixed this problem for my mate, here's what I did:



    1) plugged in H10 to pc that didn't have any iriver software on it

    a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device

    2) the H10 now appears as a mass storage device

    3) right click on the drive, and select format ( I choose quick format)

    4) install the iRiverFirmware updater from http://iriveramerica.com/support/mtpupda...

    5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe

    6) It stated that the iRiver firmware was v0.0, and would install v2.51
    (I've seen v2.53 available on the european iriver website but could not
    download it).

    7) proceed with installing the updated firmware

    8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging

    9) switching on the iRiver it 'rebooted' a few times and then when the
    menu appeared, I connected to the pc and just dropped some mp3 files
    into the music directory and all was okay.

  • Priya darshan Feb 01, 2008

    Well this should be the best 100% working solution..
    I would recommend u to do the same steps once again..

  • Priya darshan Feb 01, 2008

    Alright but do rate me as fIxya..

  • Priya darshan Feb 01, 2008

    Atlast if the steps did not work for the second time, The final solution is to give it to the company and they will fix it but the cost of fixing it will almost be equal to a new h10..

    If it is under the warranty then no problem it will be done for free..

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  • 1,067 Answers

Bad bios in nit has to be flashed back by the maker iriver

Posted on Jan 31, 2008

  • nick helpap
    nick helpap Jan 31, 2008

    ya that was good post cool guy thx try that 1st if nnot bios is bad

  • nick helpap
    nick helpap Feb 01, 2008

    like i said has to replace bios chip set main computer bord in it

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1 Answer

IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


Hello,

When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
http://www.iriver.com/flash/index.asp?code=0302
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.


Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

1 Answer

Iriver h10 when switch on it shows system file missing connect h


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

1 Answer

After a few minutes the scroll button of my iriver H10(5GB) starts to scroll down of its own accord.The music is still playing but can't be heard,and scroll button is still clicking. Ray


I don't know yet if I've solved it or not. It has been playing for approx.30mins. without a problem, but
all that I've done is recharge both of the batteries,( which were not showing empty) . What is the life
span for one of these batteries, and why should the music carry on?

Cheers, Raymill.

Nov 21, 2008 | iRiver MP3 & Digital Media Players

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Iriver h 10 mp3


OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

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Coping files from iriver H10 20 GB to pc


The USM trick allows you totreat your H10 as an external hard drive. Then it is easy to copy the musicback to your PC using explorer.

The details for the USMtrick are taken from mistic river.

http://www.misticriver.net/wiki/index.php/H10_Tips_and_Tricks/UMS_Trick

H10 Tips and Tricks/UMSTrick
From iriver Wiki, yoursource for everything iriver - a part of MisticRiver.
Jump to:navigation, search

Most people agree that theUMS trick is a great thing to know how to do. With it, you can transfer music,OR treat your H10 as a harddrive to put anything you want on. The UMS trickwill also allow you to use your H10 with virtually any OS.


5/6 GB MTP Models

1. Make sure your H10 is turned off anddisconnected from the computer.
2. Take out the battery, wait a second, andput the battery back in.
3. Turn on the hold switch (so that youdon't accidentally turn the H10 on all the way).
4. Plug the H10 into your computer.
5. Turn on the H10 while holding the"O" button.
6. You will see the message "UMSMode" if you have done everything correctly. You can now let go of the"O" button.

20 GB MTP Models

1. Make sure your H10 is turned off anddisconnected from the computer.
2. Poke the "reset" button with apaperclip.
3. Turn on the hold switch (so that youdon't accidentally turn the H10 on all the way).
4. Plug the H10 into your computer.
5.Turn on the H10 while holding the "O" button.
6. You will see the message "EmergencyConnection" if you have done everything correctly. You can now let go ofthe "O" button.

UMS Models

UMS models do not need thistrick because they are always in UMS mode!

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Should result in a good-as-new player.

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